Pat Lobb Toyota of McKinney

I am not the type of person to let anyone else work on let alone drive my vehicles. I have OCD and am particular about maintenance. David, Arik, and their team did an outstanding job walking me through th let alone drive my vehicles. I have OCD and am particular about maintenance. David, Arik, and their team did an outstanding job walking me through their process, servicing my vehicle and ultimately giving me the level of service that you just don’t get anywhere else these days. I felt like they treated my truck as if it were their own. There were signs that additional care was taken when I inspected under the hood. Little things that most people don’t notice or care about. My service was more than routine- there was an invasive level of work. David stayed in constant communication and all of the work that was performed has not missed a beat since January. I am grateful to have crossed paths with this team as it is the only place I can trust. Thank you David and thank you Arik! More

As new residents here in Texas, finding the right car for our family within our budget felt overwhelming — until we met Maricar. She stepped in at just the right moment and truly made the entire experience s our family within our budget felt overwhelming — until we met Maricar. She stepped in at just the right moment and truly made the entire experience smooth and stress-free. Maricar patiently walked us through every option, including cars we didn’t even know we might love. She gave us the time and space to make the best decision, offering helpful insights without ever pressuring us. Her knowledge, patience, and warm personality made a big difference. She was not only accommodating and understanding, but also added thoughtful touches — like offering snacks and sweets — which helped ease the stress of such a big purchase. If you’re looking for someone who genuinely cares and will guide you every step of the way, Maricar is the one. You absolutely won’t go wrong with her. More

Ruben already did a fantastic job. I just needed to follow up with the front office on getting the title of the truck I purchased. The title is already on its way and I have a t I just needed to follow up with the front office on getting the title of the truck I purchased. The title is already on its way and I have a tracking number!! More

I went in for Service Maintenance on our 2023 Rava 4 and was so ver pleased and Robert, Tammy and others were outstanding helping me and talking to me what was being done and they worked me in an accommoda was so ver pleased and Robert, Tammy and others were outstanding helping me and talking to me what was being done and they worked me in an accommodated my free time as I am a caretaker of my husband who has Multiple Myeloma Bone Cancer and it’s hard for me to get away if I don’t have some one available to help with him. Very Pleased with everything and everyone that took care of the Rava 4 and was very Friendly and Helpful to me. More

A speedy oil change & tire rotation: just 31 minutes waiting! As always, Bailey was helpful in scheduling so as to maximize the benefit of my ToyotaCare coverage. waiting! As always, Bailey was helpful in scheduling so as to maximize the benefit of my ToyotaCare coverage. More

Courteous Professional Kept me up to date. Everything performed to satisfaction. Would recommend to others. Everything performed to satisfaction. Would recommend to others. More

We just bought our 4th vehicle from Pat Lobb and working with Rodney. Every time it gets easier and easier. Thank you Rodney! with Rodney. Every time it gets easier and easier. Thank you Rodney! More

Our sales associate Lex Woods-Woodard was amazing! He answered all questions we had and we were able to negotiate a fair deal on the vehicle we purchased in a timely manner. Mr. Perez in the finance He answered all questions we had and we were able to negotiate a fair deal on the vehicle we purchased in a timely manner. Mr. Perez in the finance office was a different story. He proposed an inflated finance interest rate, and I countered that I had funding approved through a credit union at a far lower rate. He rolled his eyes and said “What is it?” He then proceeded to rifle through the paperwork, visibly agitated. When that process was done, he handed us our paperwork and told us to go sit in the lobby until funding was confirmed. No “Thank you for your business.” No nothing. He seemed very aggravated that he couldn’t take advantage of a customer for the dealership’s benefit. Again, LEX was awesome! The lack of professionalism in the finance office was the only downside to the transaction. More

We were looking forward a very specific configuration on a 2025 Grand Highlander and also wanted to buy local if possible . Mericar greeted us as we strolled the lot and helped us narrow down our options. W a 2025 Grand Highlander and also wanted to buy local if possible . Mericar greeted us as we strolled the lot and helped us narrow down our options. We wound up ordering one. Mericar kept us updated throughout the build and delivery time. When we arrived to pick it up, she had it polished and ready for us. The paperwork was a smooth experience and we are very happy with our purchase. Thanks to all at Toyota of McKinney. It was worth the wait! More