Pat Lobb Toyota of McKinney

I recently got back from a 7000 mile road trip. My car was serviced very well prior to the trip but was now overdue for the next service. Tammy was wonderful as usual. Service was done quickly and well. N was serviced very well prior to the trip but was now overdue for the next service. Tammy was wonderful as usual. Service was done quickly and well. Now I'm back to daily routine. My car is a 2006. They take very good care of me. More

Honest and straightforward, no gimmicks. Courteous and prompt . I always feel confident that I’m getting what I need done and nothing that I don’t need. Great staff prompt . I always feel confident that I’m getting what I need done and nothing that I don’t need. Great staff More

“Mississippi” was great to deal with, Pat Lobb’s is a BIG dealership that has a small home town feel. dealership that has a small home town feel. More

Second purchase this month. Hasan is the only person I would ever buy from. Spike is also awesome as well. Best Toyota dealer in DFW. would ever buy from. Spike is also awesome as well. Best Toyota dealer in DFW. More

Tammy was excellent! Made the service experience exceptional! Got to my request immediately, answered all of my questions I will recommend her to everyone. Tim exceptional! Got to my request immediately, answered all of my questions I will recommend her to everyone. Tim More

Robert is an amazing Service Advisor and representative for Pat Lobb Toyota of McKinney! Everyone that I interacted with today was AWESOME, but Robert was key to my first impression and he was quick to un for Pat Lobb Toyota of McKinney! Everyone that I interacted with today was AWESOME, but Robert was key to my first impression and he was quick to understand my needs and create solutions! He seamlessly worked in collaboration with other team members and was orchestrating a fantastic experience for me. I just moved to Frisco from the Atlanta area and needed to have a few things checked out and updated on my 2017 1794 Tundra. I looked up the closest dealership and Pat Lobb Toyota of McKinney was just 6 miles from my home. Upon my arrival, there was good signage followed by a flow of team members directing me to park, introducing me to the process, setting up my service team member (Robert), and even assurance that a technician would complete my work after going to the parts department. Even the parts team was enjoyable and had my part in hand already. I received a "Welcome to Texas" comment and a discount on my first part from the dealership. WOW! Well done team! And when I asked Robert if I was going to receive a survey email later, he let me know that I could log online and enter this info here. THIS EXPERIENCE is new to me and I must also compliment the staff at Pat Lobb Toyota for the internet interface that allows me to see the team members and give feedback. Had I known this was going to be the case, I would have paid more attention to everyone in the process and collected names for proper recognition! Next time... Thank you for being another validation point that my move to Texas was a good one. I love it here and the team at Pat Lobb Toyota of McKinney really contributed well today! You guys rock! More

Hasan provide me with great service I would recommend for your next car or truck. Sent me videos and I will be buying my next car here. your next car or truck. Sent me videos and I will be buying my next car here. More

Mississippi Boyd was efficient, knowledgeable and courteous. I am a senior citizen and this will probably be my last car. The thought of buying a new car was pretty daunting but he made it all happen courteous. I am a senior citizen and this will probably be my last car. The thought of buying a new car was pretty daunting but he made it all happen. More

We have received great service from every department. George Mogollon has taken great care of us and has gone above and beyond. Excellent customer service. We will continue to purchase from Pat Lobb! George Mogollon has taken great care of us and has gone above and beyond. Excellent customer service. We will continue to purchase from Pat Lobb! More

Hasan was very helpful and got me the Tundra and deal I wanted. I am more than satisfied with my purchase. Would do business here again. wanted. I am more than satisfied with my purchase. Would do business here again. More