Pat Lobb Toyota of McKinney

Hasan, excellent service, got me in the truck of my dreams! Won’t be going anywhere else in the future! Thank you MR HASAN. T dreams! Won’t be going anywhere else in the future! Thank you MR HASAN. T More

Rodney was a pleasure to work with. We had a great time and cut up while also getting a great deal on a car! Thanks again! and cut up while also getting a great deal on a car! Thanks again! More

My family buy vehicles from this dealership. Our service advisor, Mr Newsome, is honest and does not try to sell what you don’t need. This is the first adviser from whom I’ve experienced such honest and pro advisor, Mr Newsome, is honest and does not try to sell what you don’t need. This is the first adviser from whom I’ve experienced such honest and professional service on a consistent basis. Ask for Easy, he’s the best. More

I personally had a great buying experience at Patt Lobb Toyota on 9/7/2020. Rodney Bradley met me as I walked up to the showroom and he took tremendous care of me until I left the showroom with my new pick Toyota on 9/7/2020. Rodney Bradley met me as I walked up to the showroom and he took tremendous care of me until I left the showroom with my new pick up. His approach was practical, detailed and to the point. He did not try to rush or push me through the deal and that was important to me. He was consultative and knowledgeable and I felt like I got a very fair deal. I also felt like the service team did a great job making the paperwork process go very smoothly. Overall, these folks are really good at what they do and that was very evident to me. I would highly encourage and recommend that anyone who is interested in a Toyota to go see Rodney and the quality folks over at Patt Lobb Toyota of McKinney. More

While Jhonalou Young was my first point of contact and she was amazing. When we got to the dealership she was helping another customer and introduced us to Steven Boyd and asked if he could help us out. she was amazing. When we got to the dealership she was helping another customer and introduced us to Steven Boyd and asked if he could help us out. He was GREAT, My husband and I are not the easiest people to deal with. We are both strong willed and set in our ways, but Steven made the final steps in this purchase Fun, yes I said it FUN. We (mainly me and Steven) cut up and went on. I gave him a hard time and he gave us a great deal. My husband is the owner of a 2020 Tundra 2nd new vehicle he has ever owned. He told Steven it would be his last one ;). I told him if he could find me a matching Camry I would be back. It was a pleasure to do business with Steven, Jhonalou and Pat Lobb More

Thank you to Hassan for taking care of us. He was patient and professional. He answered all of our questions, he showed us multiple cars and we did not feel any pressure. Brian in finance was also great to w and professional. He answered all of our questions, he showed us multiple cars and we did not feel any pressure. Brian in finance was also great to work with. Thank you to the whole team! More

Hasan was an excellent salesman to my parents last year and he was no different to my wife and I today. He was very patient, accommodating and no pressure sales at all. Ask for him when you’re ready for yo and he was no different to my wife and I today. He was very patient, accommodating and no pressure sales at all. Ask for him when you’re ready for your next Toyota. Thank you Hasan! More

Very helpful and a smooth transaction including trading in our other vehicle. Have purchased 2 vehicle from this dealership. Thank you Duane May and the to the finance department for the excellent servic in our other vehicle. Have purchased 2 vehicle from this dealership. Thank you Duane May and the to the finance department for the excellent service. More

Nice clean facilities that made social distancing easy while still being efficient. The staff was very personable and knowledgeable. Will definitely go back next time I need a car. while still being efficient. The staff was very personable and knowledgeable. Will definitely go back next time I need a car. More

Dear Mr.Jurs, On saturday 9/5, I got my Toyota Highlander Hybrid 2018 for 30K service. Your advisor, Easy, suggested that it is the most important service and I needed to do a bunch of things. I told him tha Hybrid 2018 for 30K service. Your advisor, Easy, suggested that it is the most important service and I needed to do a bunch of things. I told him that I did not want tire rotation and balance because I would be changing tires soon. He removed that and gave me an invoice of $690. I asked him why it is so expensive. He said that they were taking care of lot of things and it was important for 30K service. I was dropped home by the shuttle and when I checked with another dealer, there was factory recommended service for $189. I called Easy immediately and asked him why he had not shared the factory recommended service, and he disagreed with me. He said that he had shared factory recommended service with me when I dropped the car. I told him that he was being dishonest. I spoke to his supervisor and he sided with Easy. I have been servicing this car for more than 2 years at your dealership(and I always enjoyed visiting the place and doing my office work in the lobby, while I wait for my car). But yesterday, I was terribly hurt and sad with the lack of transparency which is backed by dishonesty by one of your advisors (and his supervisor) in your department. My family and I will no longer be visiting your dealership. Easy and his supervisor seemed to fine when I said so. Anyways, Mr.Jurs, thanks much for all the good service your department in particular, and Pat Lobb in general provided in the past. Yesterday's behavior destroyed all the good will I had. If you have any questions and require more information, please feel free to call me on my phone and you have it in your records. Take care. PS:Mike and Tom who provided shuttle service were awesome. More