Pat Lobb Toyota of McKinney

Dealership always does excellent service in a timely manner. The personnel are very friendly and knowledgeable. manner. The personnel are very friendly and knowledgeable. More

Great service and very professional. Thank you guys for everything you do. Thank you so much. Thank you guys for everything you do. Thank you so much. More

My husband and I worked with car salesman Jon Caceres. He provided us with the best customer service that we've had thus far when purchasing a vehicle!! He made it a seamless process and was not sales pus He provided us with the best customer service that we've had thus far when purchasing a vehicle!! He made it a seamless process and was not sales pushy at all! We left the dealership with not only a new vehicle, but also with assurance that we purchased the right vehicle for us, thanks to Jon! We are very happy with our purchase. ☺️ More

Great service! Very professional and knowledgeable about the vehicles we were interested in. Definitely will recommend to friends and family! Very professional and knowledgeable about the vehicles we were interested in. Definitely will recommend to friends and family! More

Easy process. No high pressure tactics. Best buying experience I have ever had at a dealership. No high pressure tactics. Best buying experience I have ever had at a dealership. More

Very helpful and they explained things so that I was able to understand the situation. to understand the situation. More

Well organized and clean. All the staff are kind and eager to help. Everyone is knowledgeable and willing to work with you on getting a car that works best for you. All the staff are kind and eager to help. Everyone is knowledgeable and willing to work with you on getting a car that works best for you. More

Very helpful in every way possible. I’d definitely come back to him for another car! I’d definitely come back to him for another car! More

A beautiful dealership facility, with the nicest staff, starting with the wonderful receptionist, the awesome sales staff, the honest and friendly finance staff and everyone all the way up to the general m starting with the wonderful receptionist, the awesome sales staff, the honest and friendly finance staff and everyone all the way up to the general manager. The waiting area has free Dr. Pepper (and other sodas if that’s your thing). We had a general idea of what vehicle we already were interested in - but the staff was patient and wonderful with all our questions. Their knowledge level was the tops. The vehicle, a 2024 RAV4, is beautiful and well crafted. The dealership clearly believes the experience of purchasing a car should be a fun and happy experience - not a dreadful tribulation. Thank you everyone! More

Back in July, my wife was transporting two large jugs of Sparkletts water in the back of her new Sequoia. The lid came off of one of the jugs and it completely leaked out in the back of the Seaquoia along w Sparkletts water in the back of her new Sequoia. The lid came off of one of the jugs and it completely leaked out in the back of the Seaquoia along with 1/4 of the other jug. We freaked out and I promptly called Cannon Campbell. He said to get the car to him asap and he would put me in a loaner and get ours looked at. I did and he did. Cannon kept me notified the entire time. Took a few days of drying and removing the interior and hybrid battery, but they got it all cleaned, dried and back together. Cannon was willing to work with my insurance or do whatever it took, to get our vehicle repaired. So far, happy to report that we’ve had no problems since the incident. Been about 3 months and about 3k or so miles too. Sure hope Cannon stays around there. It’s nice having someone I know and trust, around the corner! More