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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,472 Reviews

1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center

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July 09, 2021

JP Woods made my service at Pat Lobb quick and efficient, getting all that needed to be done for my car completed. My cars oil was changed and car inspected in about 1 hour. More

by jkclarktex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad JP and the team delivered such a timely experience, and we hope to see you again! Arik Florczak Service Director

July 08, 2021

Very helpful and friendly. Offered more service than I requested. I would recommend them to anyone with a Toyota. We even drove a good distance to use them instead of a closer dealership More

by sjohns2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. Robert and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. “The Right Choice” Pat Lobb Management Team

July 08, 2021

This Dealership and my Service Advisor, are the best!! I trust them and their knowledge! Outstanding customer service every time! Quality Dealership! There has not been a single visit in my 3 years exper More

by Linda Wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and look forward to having you as one of our valued customers for life, Linda. Arik Florczak Service Director

July 07, 2021

Always quality service at Pat Lobb Toyota. You are taken care of thoroughly. I get the best service and I drive 6 hours to keep my 4runner in excellent shape. Easy Newsome is the quality service advisor tha More

by Melanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Jul 07, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department, Melanie! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. “The Right Choice” Pat Lobb Management Team

July 07, 2021

Service was done fast. I expected to wait longer and was happy for the short wait. Robert was nice and helpful. Thanks for the good service More

by Grams
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. “The Right Choice” Pat Lobb Management Team

Jul 07, 2021 -

Grams responded

Thanks

July 06, 2021

This guy made it happen 😎Thank you for all the answers This guy made it happen 😎 Thank you for all the answers to all my questions and your professionalism! You and Matt in finance are awesome More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Jirani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Morales
Jul 06, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. “The Right Choice” Pat Lobb Management Team

July 03, 2021

Quick and easy service. Arrived 2 minutes after my appointment, car was immediately taken in. I have a K&N cabin air filter and they noticed, left it untouched and gave me the cabin filter that came w More

by burnsb86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bach
Jul 03, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! “The Right Choice” Pat Lobb Management Team

July 02, 2021

Friendly, efficient people both in the service department in other parts of this dealership. They do quality work and they do it quickly the majority of the time. More

by edvirgtx77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2021 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! “The Right Choice” Pat Lobb Management Team

July 01, 2021

Great services,Poor warranty cover,just bought my car 8 months ago and a part failed a pin broken and tell me that is not cover,because is not a defective part Toyota make tones off money selling extra co More

by Alex
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kawa Yahia
Jul 01, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for this feedback, Alex. We appreciate your business and our team looks forward to serving you again soon! “The Right Choice” Pat Lobb Management Team

June 30, 2021

Friendly, quick and professional. I found the great opportunity to put extra words to complete this survey for you quite the experience of a total waste of time, but I felt you needed to know for I lik More

by Judge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Rowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly Stiles
Jun 30, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! “The Right Choice” Pat Lobb Management Team

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