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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,498 Reviews

1,498 Reviews of Pat Lobb Toyota of McKinney - Service Center

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October 19, 2023

I was being rip off from this Toyota dealer. I would never recommend anyone to this dealer More

by barrydoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Jurs
1.0
This rating includes all reviews, with more weight given to recent reviews.
JP Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

I showed up unannounced and was taken care of quickly and efficiently. All questions were answered. More

by Theroost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Well this dealership sets the standard for customer service. Been purchasing Toyota vehicles from Pat Lobb Toyota since Christmas of 2007… I don’t go anywhere where else. Thomas Lipscomb and East New More

by gar2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas "Spike" Lipscomb, Easy Newsome
October 17, 2023

Very helpful in schedule appt and making changes. Clearly told us what the service would be needed and completed in timely manner Pleasant environment for waiting More

by doris.boat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fulgoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2023

Another dealership messed up a simple oil change by overfilling my 4Runner the day prior to this appointment. This put my engine in rough idle. I called this dealership and spoke with Austin and was ab More

by Pamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

Was able to get same day appointment done in about 30 minutes. Professional and safe and easy More

by Kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hisar Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2023

Colton was terrific. Balanced and honest. Service oriented and precise. Location is quite nice. Much better experience for me than another nearby location. I won’t return More

by angelrodriguezlead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
October 10, 2023

Terrible experience at the last oil change. Car was ransacked, dials, dash, floor mat, seats. More

by jenny.lynrn
Service Communication
Recommend Dealer
No
Employees Worked With
Agrin Neani
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Head of Service Dept.
October 09, 2023

Everything was awesome and the service was fast and kind. The attitude of the team was nice. Thank you More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chapa Samuel
October 08, 2023

Excellent service, always personable and customer oriented. Have used then for 10 years and they always provide the best in service and parts More

by forensicbio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
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