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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,479 Reviews

1,479 Reviews of Pat Lobb Toyota of McKinney - Service Center

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May 05, 2022

Did a great job on my car. Made me aware of issues car had prior to working on it. Very professional people More

by Raven1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

May 04, 2022

Was in for scheduled service and inspection Agrin again was Prompt, friendly, clear on expectations and timing had me out in 45 minutes, More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Emily, and we look forward to working with you again. Arik Florczak Service Director

May 01, 2022

I’ve used Pat Lobb Toyota for close to fifteen years and consistently receive absolutely excellent service. The staff is well trained, courteous, and client focused. More

by flukier-whorls0g
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

April 28, 2022

Alex in service was very courteous and beyond excellent in his service delivery. I appreciate y’all. More

by Jide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba
Apr 29, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

April 27, 2022

They had me in and out with great care. I highly recommend this location. A whole lot more than I can say for the Honda Dealership down the street. I’ll never buy another Honda becaus More

by bronson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let Agrin know if we can be of further assistance. Arik Florczak Service Director

April 27, 2022

Cannon was helpful. He was able to get my vehicle in and out of service in under an hour. More

by Davimattvasq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear Cannon and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

April 26, 2022

My questions were answered to my satisfaction. Employees were polite and helpful. My wait time was under an hour. More

by Lmagnuson067
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
Apr 26, 2022 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

April 26, 2022

Agrin is a badass! Always communicates how the service is going and done within the hour promised. More

by James B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Pat Lobb Toyota of McKinney responded

James, Thank you! Agrin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

April 26, 2022

My service advisor, Robert McMillan, was very professional and courteous. Dealership overall did a great job. More

by dewille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that Robert had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

April 25, 2022

Best dealer experience I’ve ever had. Courteous, knowledgeable, and respectful of my request for expedited service due to time crunch. Will definitely recommend Pat Lobb to anyone. Thanks More

by bobandcarol66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Pat Lobb Toyota of McKinney responded

Hello Bob and Carol, We are very happy to hear that JP provided you with such a positive and timely experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

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