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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,478 Reviews

1,478 Reviews of Pat Lobb Toyota of McKinney - Service Center

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March 05, 2022

Fast and friendly service each time I’ve gone in for service regardless of the advisor. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad we were able to help, Michael, and we hope to see you again! Arik Florczak Service Director

March 05, 2022

My service representative, JP, was friendly, professional, and competent, Great experience overall and my car was ready sooner than promised. More

by mitciallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Pat Lobb Toyota of McKinney responded

We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

March 05, 2022

Quick and easy they had me in and out in under thirty minutes all good More

by McKinneyGooner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hutson
Mar 06, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

March 04, 2022

Robert McMillan is always professional with each and every customer. He is extremely knowledgeable and honest when making service recommendations. More

by matthewinge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Pat Lobb Toyota of McKinney responded

Robert, Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

March 02, 2022

Great Service, in and out! ! Staff is friendly and helpful! Clean and professional dealership!! Awesome! More

by eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Pat Lobb Toyota of McKinney responded

Eddie, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

February 28, 2022

Super quick service. My advisor kept me informed of the process. When another advisor saw me waiting in line to pay, she offered to check me out at her desk! Very appr More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Bob, and look forward to your next visit. Arik Florczak Service Director

February 28, 2022

Outstanding service. Tammy was amazing and got my truck in and out quickly. Went over service needs for the future and took care of oil change and tire rotation very fast More

by lyobp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tammy met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

February 26, 2022

Great customer waiting area and very spacious. Enjoyed the complimentary beverages and coffee station. Would be nice to have free healthy snacks too, while waiting for our vehicles. More

by Tacoma Warriors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hutson
Feb 28, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

February 24, 2022

Service advisor, Tyge, kept me informed of progress on repair. Called me as soon as car ready and sent van to take me to get my car. More

by Allen Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ruvalcaba
Feb 24, 2022 -

Pat Lobb Toyota of McKinney responded

It's great to hear that Tyge and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

February 22, 2022

Very helpful and friendly. George provided great customer service, was knowledgeable and responded to all of our questions! More

by Veronica.Roman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mogollon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fulgoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Veronica, and we look forward to working with you again. Arik Florczak Service Director

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