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Patrick Hyundai

Schaumburg, IL

Overview
Employees
Reviews
Vehicles
4.3
1,036 Reviews
At Patrick Hyundai, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Venue, Kona, Tucson, Santa Cruz, Santa Fe, Palisade, Elantra, and Sonata models available, we intend to help you find a new or used car you’ll love. But, our relationship doesn’t end there. Patrick Hyundai also offers a plethora of hybrid and electric vehicles for you to choose from such as the Hyundai Tucson Hybrid, Santa Fe Hybrid, Elantra Hybrid, Sonata Hybrid, Kona Electric, IONIQ 5 and IONIQ 6, so you can be sure to find the perfect Hyundai that fits both your lifestyle and needs.
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1020 E Golf Rd

Schaumburg, IL

60173

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Showing 1,036 reviews

February 11, 2026

Repeat customer. Contacted the sales rep who we've worked with before (Dave Polcik.) Made an appointment, test drove the car we specifically asked about, liked the ca More

by PJM01
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Gonzalez
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February 11, 2026

Mike was very helpful. The overall service was great. The Car returned to me clean, oil change price is reasonable. Time to spend in the dealership is short. More

by CHICAGODANIEL9
Recommend Dealer
Yes
Employees Worked With
Mike Vanhoosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Vanhoosier
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February 10, 2026

Super quick! Larry Rosecrants checked me in for a service and was incredibly helpful and friendly. More

by marcelab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Rosecrants, Chris Suarez
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Feb 10, 2026 -

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that Larry made your visit a great one! Our goal is to provide a transparent and friendly service visit, and we're glad to hear that we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 10, 2026

The check in process was efficient. Explanations were clear. The waiting area was comfortable and clean, as was the bathroom. The work was performed in a timely manner. More

by PROMOMM6
Recommend Dealer
Yes
Employees Worked With
Mike Vanhoosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Vanhoosier
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February 09, 2026

Gus is amazing. Truly one of the best service people I’ve worked with. If he wasn’t there. I might use a different Hyundai. Of late that dealership seems worse and w More

by THE_STATZS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Rozos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2026 -

Patrick Hyundai responded

Thank you for your review, and for your honest feedback. We are glad that you had a great visit with Gus! We understand your frustration, and would love more insight into your visit. Please feel free to email us at customerservice@patrickcars.com - Patrick Dealer Group Customer Relations

February 08, 2026

Fast, efficient and informative. The service intake was promptly, the shuttle drivers were courtesy and friendly. More

by VALENTINO.RANDY
Recommend Dealer
Yes
Employees Worked With
Gus Rozos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Rozos
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Feb 10, 2026 -

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that your visit was fast and informative! Our goal is to provide transparency and efficiency with our service visits, and we're glad we hit he mark with yours! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 08, 2026

Trying to sell me on $4,000 worth of work. Bit extreme. Maybe tell me to do some of the 'necessary work' over the next 12-18 months. Why be greedy? Also, can't even get a car wash after $1500 More

by GPKONTOS
Recommend Dealer
No
Employees Worked With
Erik Favela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Favela
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Feb 10, 2026 -

Patrick Hyundai responded

Thank you for your review, and for your honest feedback. We understand your frustration and your concerns are valid, especially when it comes to the cost of the work being done to your vehicle. Our goal is to ensure customer satisfaction, and we regret that it seems we fell short during your visit. We would love the opportunity to make things right so please feel free to reach out to us at customerservice@patrickcars.com - Patrick Dealer Group Customer Relations Team

February 08, 2026

I only communicated via text, which is fine. But several times I did not get a reply and had to text again the next day. More

by todd.nordby
Recommend Dealer
No
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Feb 10, 2026 -

Patrick Hyundai responded

Thank you for your review and for your honest feedback! We understand the frustration when it comes to communication, and we apologize for your poor experience! We would love the opportunity to make things right, so please feel free to reach out to us via call or text! We appreciate you choosing Patrick and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 07, 2026

Outstanding service, great staff, convenient hours, fast closing on our new car, free gas was amazing, car was completely cleaned, nice job. More

by AJKMMAY
Recommend Dealer
Yes
Employees Worked With
Katie Grass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Grass
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Feb 10, 2026 -

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad that you had a great visit, and that the staff provided outstanding service! Our goal is to ensure customer satisfaction, along with providing a customer experience that is second to none-we're glad we could deliver! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 06, 2026

Got me in for an oil change on short notice and left the car looking better than when I entered. More

by DARRELL.STRUTZ
Recommend Dealer
Yes
Employees Worked With
Erik Favela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Favela
Report | Print
Feb 06, 2026 -

Patrick Hyundai responded

Thank you for your 5-star review! We are glad that you had a great visit with us, and that your car looked better than when it came in! Our goal is to provide an efficient and stress free process, and we're glad that was able to shine through during your visit. We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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