Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Patrick Hyundai
Schaumburg, IL
1,376 Reviews
At Patrick Hyundai, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Venue, Kona, Tucson, Santa Cruz, Santa Fe, Palisade, Elantra, and Sonata models available, we intend to help you find a new or used car you’ll love. But, our relationship doesn’t end there. Patrick Hyundai also offers a plethora of hybrid and electric vehicles for you to choose from such as the Hyundai Tucson Hybrid, Santa Fe Hybrid, Elantra Hybrid, Sonata Hybrid, Kona Electric, IONIQ 5 and IONIQ 6, so you can be sure to find the perfect Hyundai that fits both your lifestyle and needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,376 reviews
August 09, 2026
They are always knowledgeable, informative, very friendly and the waiting area is always great with drinks, snacks and TV shows. Everyone at the dealership is always friendly and nice to talk to!???? and the waiting area is always great with drinks, snacks and TV shows. Everyone at the dealership is always friendly and nice to talk to!???? More
by VCALM00
Verified CustomerEmployees Worked With
Gus
July 29, 2026
Work was finished in good time, and Larry was very nice. A recall was performed on my vehicle within good time while I was waiting for the oil change. A recall was performed on my vehicle within good time while I was waiting for the oil change. More
by RONNIC38
Employees Worked With
Larry
July 24, 2026
Professional staff, courtesy and timely. Service Manager goes out of his way to make certain things go smoothly. Service Manager goes out of his way to make certain things go smoothly. More
by JAPHILLIPS0808
July 23, 2026
My experience with Patrick Hyundai was very disappointing from start to finish. I arrived about 20 minutes before opening to use the overnight drop box, but there were no pens available to complete the drop- from start to finish. I arrived about 20 minutes before opening to use the overnight drop box, but there were no pens available to complete the drop-off form, so I had to wait until the dealership opened. When I mentioned this to my service advisor, Mike VanHoosier, he insisted there were pens in the box. I had already checked, so it felt like he was implying I wasn’t telling the truth. Instead of addressing the issue professionally, he responded, “Boy, we are not starting the morning off on the right foot.” Another inconvenience was that service opens at 7:00 AM, but the shuttle doesn’t start until 8:00 AM. Because of that, I had to pay for an Uber just to get to work on time. Communication regarding repairs was also poor. I repeatedly asked for a written estimate on the spark plug replacement, but Mike would only provide a verbal estimate of about $375. He later texted me, “The technician has to do this, I will make it work for you with a coupon if it’s more but shouldn’t.” Despite that assurance, I was charged $387.43. When I got home, I also noticed I was overcharged for the wiper blades. The estimate listed them at $56.65, but my final invoice charged $76.60, with no explanation. Overall, I found the customer service, communication, and billing to be unacceptable. Based on this experience, I cannot recommend Patrick Hyundai. More
by Sobota.mark
Employees Worked With
Mike Vanhoosier
July 22, 2026
Tyler is not very proficient at follow up with the customer. Few times i left message never a call back or a few days later. Needs huge improvement with customer service and communication and Spoke to customer. Few times i left message never a call back or a few days later. Needs huge improvement with customer service and communication and Spoke to the Assistant Service manager about my experience. More
by davexx1966
Employees Worked With
Tyler
