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Patrick Hyundai

Schaumburg, IL

Overview
Employees
Reviews
Vehicles
4.3
1,361 Reviews
At Patrick Hyundai, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Venue, Kona, Tucson, Santa Cruz, Santa Fe, Palisade, Elantra, and Sonata models available, we intend to help you find a new or used car you’ll love. But, our relationship doesn’t end there. Patrick Hyundai also offers a plethora of hybrid and electric vehicles for you to choose from such as the Hyundai Tucson Hybrid, Santa Fe Hybrid, Elantra Hybrid, Sonata Hybrid, Kona Electric, IONIQ 5 and IONIQ 6, so you can be sure to find the perfect Hyundai that fits both your lifestyle and needs.
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1020 E Golf Rd

Schaumburg, IL

60173

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Showing 1,361 reviews

June 30, 2026

Very good service,on time,very professional, very friendly. I am a customer with patrick Huynday since 2007. More

by jamil mouannes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Rozos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that the service was very good, professional and friendly. Thank you for being a customer since 2007! We truly appreciate you for continuing to choose Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 29, 2026

Great service as always and Gus is a terrific service representative to deal with in the service department. A+++ More

by hvgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Rozos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Favela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

Patrick Hyundai responded

Thank you for the 5-star review! We are glad to hear that Gus was great and that the service was great as always! Our goal is to ensure great workmanship and an unparalleled customer experience-we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 28, 2026

Courteous and clean environment The service from my entering to leaving in 3-1/2-4 hours was good. More

by MOHINIDAS972
Recommend Dealer
Yes
Employees Worked With
Erik Favela
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Jul 03, 2026 -

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that the team was courteous and the environment was clean. Our goal is to ensure a professional and welcoming environment and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 28, 2026

Of course more work was needed so my 2 hr appt took 3 hours. Seems several people showed up without appointments for oil changes. More

by Sharon.jach
Recommend Dealer
Yes
Employees Worked With
Larry Rosecrants
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Jul 03, 2026 -

Patrick Hyundai responded

Thank you for your review! We are glad that your visit went well and that you overall had a great experience with us. Our goal is transparency so bringing up any potential issues with your vehicle is of the utmost importance so that our customers stay in the know. We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 26, 2026

No communication when the car was ready. I had an oil change and software upgrade. I left my car in the evening but then only got my car the next day after follow up with the service team. C More

by ash21g
Recommend Dealer
No
Employees Worked With
Tyler Schulz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Schulz
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Jul 03, 2026 -

Patrick Hyundai responded

Thank you for your review. We understand your frustrations and your concerns regarding communications are valid. Our goal is to ensure transparency and communication with our service visits, and we regret that it seems we missed the mark with your visit. Please feel free to reach out to us at customerservice@patrickcars.com if you ever need any assistance! - Patrick Dealer Group Customer Relations Team

June 26, 2026

I was in and out quickly. I came in for an oil change and Pete was great to work with. More

by KOFFENBURGER
Recommend Dealer
Yes
Employees Worked With
Pete
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Jul 03, 2026 -

Patrick Hyundai responded

Thank you for your 5-star review of Patrick Hyundai service! We're so glad to hear that your visit was a great one, that you got in and out in a timely manner, and that Pete was a pleasure to work with. Our goal is to ensure customer satisfaction, and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 25, 2026

Every one was so nice and helpful but I called for a appointment because on my dashboard it asking for an update so the update was done serval times and the update is still not done, I called you all an More

by Shalese1$$
Recommend Dealer
No
Employees Worked With
Tyler
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Jun 25, 2026 -

Patrick Hyundai responded

Thank you for your review and honest feedback. We understand your frustration and your concerns regarding a lingering issue with a dashboard light are valid. Our goal is to ensure transparency and efficiency and we apologize that it seems we missed the mark with your visit. Please feel free to reach out to us at customerservice@patrickcars.com for more assistance! - Patrick Dealer Group Customer Relations Team

June 25, 2026

Always very nice people. And I always feel very confident the job was done, right More

by 3113mason
Recommend Dealer
Yes
Employees Worked With
Tyler Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Schulz
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Jun 25, 2026 -

Patrick Hyundai responded

Thank you for your review! We are so glad to hear that your visit was a great one, and that you always feel confident that the job was done right! Our goal is to ensure a swift and professional visit with our service team, and we're glad we hit the mark! we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

June 23, 2026

Service was excellent. We always use Patrick Hyundai for servicing our vehicles. Never had any issues! More

by sherryh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Favela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2026 -

sherryh responded

Erik in service is exceptional. He's extremely courteous and lets me know what needs attention within a certain time frame and what needs to be addressed in the future. He explains everything in detail and answers any questions regarding maintenance. I will always ask for Erik in service!! Manny Diaz, in sales is excellent. He's always available for help with purchasing a new or used vehicle. He's also helpful with any service questions you might have. We've purchased 3 cars from Patrick Hyundai and Manny will always be our sales person !!

June 23, 2026

Already described the experience for a previous request about service. Second time receiving poor experience. Not impressed More

by KBRASILE
Recommend Dealer
No
Employees Worked With
Larry and various others
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Jun 25, 2026 -

Patrick Hyundai responded

Thank you for your honest review. We understand your frustrations with the service and your concerns are valid. Our goal is to provide a great customer experience and we apologize that it seems we missed the mark. Please feel free to reach out to us at cusomerservice@patrickcars.com for more assistance! - Patrick Dealer Group Customer Relations Team

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