Patrick Hyundai

I appreciate the services performed on my vehicle. However, I was genuinely shocked that after my routine maintenance appointment on 03/25/26, which cost me $2,095 and included various services, I had However, I was genuinely shocked that after my routine maintenance appointment on 03/25/26, which cost me $2,095 and included various services, I had to return on 05/12/26 due to an issue that wasn't apparent two months earlier. A few weeks ago, my car felt 'off'; experiencing an intermittent jerky sensation between gears and a slight hesitation before accelerating from a red light. Upon bringing it in, I was informed that two valves (recirculation valve and PCV valve) needed replacing. I inquired how this could have been missed during the March maintenance, and after discussing with the technician, I was told there was 'no way' it could have been detected then because these valves are 'hidden components.' If the car didn't feel abnormal in March, they wouldn't have known about the issue. Additionally, I was not provided with a copy of my Multi-Point Inspection in March, so I didn't realize my front brakes also needed replacement. These were also replaced on 05/12/26; bringing the total cost of everything to $1,567. In grand total, I have spent $3,662 on my vehicle in just two months, despite routinely maintaining and caring for it since its purchase in 2020, with only 37k miles on it. Given that the car is only six years old, these amounts feel excessive. When I asked if any of these repairs were covered under the Powertrain Warranty, since the valves connect to the engine, I was told they are not covered. Seriously? Not even a discount? The service technician and advisor were courteous and helpful, however, th More

Great experience took me right on time at my appointment time. Finished a lot quicker than they expected. Snacks were provided in the waiting room, which was nice. time. Finished a lot quicker than they expected. Snacks were provided in the waiting room, which was nice. More

Great attention to detail He was very kind and attentive to the needs of my car. to the needs of my car. More

Very good customer service. Nice staff. Service in timely manner. Helpful suggestions. Very good hospitality. Nice and clean environment. Nice staff. Service in timely manner. Helpful suggestions. Very good hospitality. Nice and clean environment. More

Thanks I would love to have more communication and updates about the perform services Wow updates about the perform services Wow More

Great dealership well organized, but it takes the mechanics too long for an oil change. I am a heavy duty truck mechanic for 34+ years and I know it doesn't take 90 minutes to change oil. My appointm mechanics too long for an oil change. I am a heavy duty truck mechanic for 34+ years and I know it doesn't take 90 minutes to change oil. My appointment was 8 AM. It was two people in front of me. More

Gus said an hour and a half, took almost double that. No where to sit in small waiting room. Didn't receive multi point inspection sheet. Didn't reset my oil life in my car. Absolutely terrible experienc No where to sit in small waiting room. Didn't receive multi point inspection sheet. Didn't reset my oil life in my car. Absolutely terrible experience More

Although I was saddened by the news of my vehicle, I knew that my car was in good hands. that my car was in good hands. More

Great staff. Friendly courtesy and helpful. The waiting area is very comfortable. Thanks for the coffee and snacks. Friendly courtesy and helpful. The waiting area is very comfortable. Thanks for the coffee and snacks. More

My latest service experience has been terrible. I took the vehicle in November 2025 because of an oil leak on the engine and I requested the service that would have fixed the problem but Patrick se I took the vehicle in November 2025 because of an oil leak on the engine and I requested the service that would have fixed the problem but Patrick service did a different repair which was not covered under my warranty unlike the service I had requested. The vehicle would not start in May and I took it to a repair shop and they said the problem is the oil leak that Patrick allegedly fixed back in November/December. I took it back to Patrick's service to complete the repair I had requested back in November and they said they repair was no longer covered under warranty because my warranty expired at the end of December and they don't feel it's their fault that their mechanic did not fix what was wrong with it when I was still under warranty. They said out of their good grace they would do an interim repair that would fix the problem in just a few weeks after my vehicle won't start once again. I'm calling Patrick service to fix the repair that should have fixed back in November I am still waiting for their call back. More