Patrick Hyundai

This dealer makes a lot of transactions unfortunately at a large sense of deception. I knew exactly what I wanted for a car purchase and went the internet way to get an ePrice quote. Gina quoted me what a large sense of deception. I knew exactly what I wanted for a car purchase and went the internet way to get an ePrice quote. Gina quoted me what I wanted to the dime and had the car in stock at a good price. I expected to square away a new deal with Gina lickety split! When coming into purchase a car I was transferred to the general sales department and had Anthony assigned to me as my salesman - big mistake! He takes me for a puny test drive around the block and vice grips pressures me to make a sale for evening for a car that was over optioned. He gives me some spiel that my car I was quoted for 2 hours earlier already sold on the lot. Later after purchasing the car, my parents (who were Patrick Hyundai customers themselves the past two years) look over my receipt and see that they charged me with a $400 VT Reg fee (vehicle etching) without even consulting me about it first. Buying a car on my own for the first time, I didn't even see them slip that in my contract. My parents thankfully got me a refund. This place is deceitful. I am really upset that I'll have to have some sort of relationship with them for the next 5 years under my maintenance warranty. I can't wait to sever any sort of business with them. Stay far away. Try Elgin Hyundai instead, they don't seem to be con artists over there. More

Great to visit your dealership, wonderful experience. Would come back again. Just had the car looked at by a mechanic and it is in very good condition. Would come back again. Just had the car looked at by a mechanic and it is in very good condition. More

The only complaint about our experience was that you only had one finance person working and he was so busy we had to wait around until 11 pm to have our financing paperwork completed. We got to the dealersh had one finance person working and he was so busy we had to wait around until 11 pm to have our financing paperwork completed. We got to the dealership at 7pm, everything was done & ready to go by 8, and then we just sat around for 3 hours waiting. Rediculous! Hire another finance person! More

Just did not find the people friendly or attentive. Seemed to say the right words, but not with honesty. Attitudes were shown by most employees, and the attitudes were not positive. Went there 4 or 5 Seemed to say the right words, but not with honesty. Attitudes were shown by most employees, and the attitudes were not positive. Went there 4 or 5 times. Found most of the employees, not just our own sales rep, inept and not capable of knowing their products, incentives, etc. Disappointing. They are closer to my house and I went 10 miles away and bought my car. More

We could not have been more pleased with our car buying experience. Your Sales Executive Jasper Cicero greeted us and we immediately felt comfortable. He was attentive and professional. We were interested experience. Your Sales Executive Jasper Cicero greeted us and we immediately felt comfortable. He was attentive and professional. We were interested in the Elantra and Jasper provided info and answers about the car, the lease program and the dealership that ultimately led us to lease the vehicle. Our only exposure to Patrick Hyundai are Jasper and the car. Jasper's a gem and we are very pleased with the car. More

The experieance was a good one, a bit lengthy but good. Buying a large purchase like this is always very trying and you want to get the best deal you can if one is going to go into debt, so this was a good Buying a large purchase like this is always very trying and you want to get the best deal you can if one is going to go into debt, so this was a good experience for me. More

Dan made my first car buying experience very straight forward and pleasant. Things went smoothly and quickly. He was very accommodating, finishing our paper work and getting the car ready, when I had t forward and pleasant. Things went smoothly and quickly. He was very accommodating, finishing our paper work and getting the car ready, when I had to run out and do an errand. Very friendly and encouraged me to call with any questions or concerns. He helped me feel like I was making a good decision in buying a hyundai and I felt supported by him and the dealership. More

I visited to look at a used Hyundai. Tony greeted me and was very friendly and not overly aggressive which I appreciate. He sold me the vehicle and ran the paperwork back and forth from the finance office was very friendly and not overly aggressive which I appreciate. He sold me the vehicle and ran the paperwork back and forth from the finance office as I used his desk to buy insurance online. I camped out on his phone and he patiently waited for me and had me sign the paperwork. He then proceeded to go through the car and explain how to use the buttons etc...as if it were a new car. He obviously cared about my experience. He then called me first thing today to check on how I liked the car. Because it is a used vehicle I am coming back in to have a couple things touched up to make it look like new and he arranged the service visit for me so I didn't have to do anything but talk to him. I would recommend Tony to anyone buying a Hyundai. More

I called Gus as soon as I received the recall notice on the Santa Fe knowing that he would schedule me A.S.A..P and would accommodate my schedule. Although all the service people at Patrick are terrific, the Santa Fe knowing that he would schedule me A.S.A..P and would accommodate my schedule. Although all the service people at Patrick are terrific, I always ask for Gus. He is so knowledgeable and professional I know he'll do what's right for me. Three members of my family have purchased their Hyundai from Patrick and we are all Very pleased with the dealership. More

I was in and out pretty quickly for buying a new vehicle. There was no pressure to buy a certain vehicle or upgrade out of price range. There was also not a lot of pressure in finance to add on a bunch of There was no pressure to buy a certain vehicle or upgrade out of price range. There was also not a lot of pressure in finance to add on a bunch of stuff some people don't care about. Paul was awesome to deal with! More