Patrick Hyundai
Schaumburg, IL
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When ever Gus Rozos talkes care of my car he provides great sevice. Last time he rotated the a new tire to the front. He told me that I have a front wheel drive and a new tire belongs in the front. He great sevice. Last time he rotated the a new tire to the front. He told me that I have a front wheel drive and a new tire belongs in the front. He also gave me information about my car that I found to be usefull. My cars runs great! Gus Rozos has serviced another Hyundai I had a few times. I always felt satisfied when I left. Thank you, Maria Rizzi More
I have bought four Hyundai's from Patrick. I now live out of state 700 miles away, and while visiting Schaumburg my car breaks down and luckily enough at Patrick Hyundai. From the mechanic to the m live out of state 700 miles away, and while visiting Schaumburg my car breaks down and luckily enough at Patrick Hyundai. From the mechanic to the multiple service advisors that helped, I can only say that they truly gave me EXCEPTIONAL service. It was late on Friday afternoon just before closing and the mechanic was able to diagnose the problem, make sure the part was in stock and then immediately work on my car. I wish I had the name of the mechanic as he went out of his way to fix my car so that I could make it back home over the weekend. If you could identify the mechanic from my Invoice, the Invoice Number is 120392 and the breakdown happened on Friday April 26, 2013, please send him my heartfelt thanks for taking care of my car. He is truly a great individual who went out of his way and he deserves special recognition. The service advisor's name on the invoice is Gus Rozos, but there were multiple advisors that were helping me and they all were very nice. I miss the service from Patrick Hyundai that I have received on my four Hyundai's in the past and if my car had a breakdown I'm glad it was at Patrick Hyundai. Thank You. Jim Roszyk. More
I purchased a 2013 Sante Fe Limited and wanted a sun roof, but not navigation. I also wanted circuit silver with dark gray/black interior. Ray took great care of me - located a new vehicle that was exac roof, but not navigation. I also wanted circuit silver with dark gray/black interior. Ray took great care of me - located a new vehicle that was exactly what I wanted and arranged for sun roof to be installed for me. The vehicle is exactly what I wanted and everyone at Hyundai has been wonderful. More
We had visited 6 different dealerships before purchasing from Patrick Hyundai ,Paul Johnson (PJ) our sales person was very knowledgeable of the different models vehicles, and took time to understand our nee from Patrick Hyundai ,Paul Johnson (PJ) our sales person was very knowledgeable of the different models vehicles, and took time to understand our needs and wants, he was not pushy @ all like the other dealerships we had visited ,we originally came in for a 2013 Base Elantra and PJ showed us the value in the Elantra GT , It was priced a little more but well worth it, We will tell all our family and friends to see him when they are looking for a vehicle, More
David Zaprev was very helpful and personable. He listened to us instead of trying to up-sell us. We are happy customers. We will likely return in a few years to buy another vehicle. listened to us instead of trying to up-sell us. We are happy customers. We will likely return in a few years to buy another vehicle. More
Pete was very helpful and the experience was great for my first car! He did a great job following up with me after the purchase as well to make sure things were perfect. first car! He did a great job following up with me after the purchase as well to make sure things were perfect. More
My husband and I had a great experience at this Hyundai dealership; in fact, this has been the most pleasant experience that either of us have ever had purchasing a vehicle. Our salesman, Jasper Cicero, w dealership; in fact, this has been the most pleasant experience that either of us have ever had purchasing a vehicle. Our salesman, Jasper Cicero, was fantastic and went over every detail of our new car and made the negotiating process very simple. My husband and I did not feel pushed or pressured and we had an overall great experience at this dealership. The sales manager and the gentleman who worked with us for our financing were great as well. Thank you! More
Made the purchase fast and easy. Met the price of Costco, which seemed low. Happy with the trade in price for my older car. I think the life time oil change is great. which seemed low. Happy with the trade in price for my older car. I think the life time oil change is great. More
The service they provided was wonderful! They were very helpful and courteous, which is always a plus when I'm having work done on my car. This is the reason I always come back to Patrick Hyundai. Than helpful and courteous, which is always a plus when I'm having work done on my car. This is the reason I always come back to Patrick Hyundai. Thank you, Susan Artarian More
Matt at the service department and John the porter were very friendly. I would have like details as to what was accomplished (car was in for 7500 mile check up) and what the service charges covered. I wa very friendly. I would have like details as to what was accomplished (car was in for 7500 mile check up) and what the service charges covered. I was told my first oil change would be free, but it appears as though I was charged for it. When I returned to pick up my vehicle I was simply told to go to the cashier, a quick summary of services performed and associated costs would have been nice. Also, when I purchased my Tucson I was told that the car would be washed when it was in for service. I thought a wash would include a quick interior vacuum, but that is not the case and the exterior wash was extremely basic. More