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Patrick Mazda

Auburn, MA

4.0
770 Reviews
We are a family owned and operated new and pre-owned Mazda dealership group as well as many other brands. We have been serving the Worcester Mass community proudly for over 50 years. We're looking forward to your visit and showing why at Patrick Motors. You Do Better! Patrick Motors is locally owned since 1948. We are devoted to serving our customers with an unrivaled reputation for value and personal service that continues well beyond your initial purchase. We sell cars people love to drive!
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189 Washington St

Auburn, MA

01501

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Showing 770 reviews

January 22, 2021

The service department is very good and always pleasant to work with. Good communication on service and keeping consumer informed of work etc. Thank you. More

by KENNEDYJM
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Smith
Jan 25, 2021 -

Patrick Mazda responded

Thank you very much for your business with our service department, and for taking the time to leave a review! We appreciate your feedback. Happy driving!

January 22, 2021

Staff at Patrick worked hard and expertly to solve front end axle and noise problem on 2014 Xc 60 in otherwise good shape maintained by and bought at Patrick back in 2014. Work completed well and car has do More

by EGWARREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Marrast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Smith
Jan 22, 2021 -

Patrick Mazda responded

Hi there! Thank you very much for taking the time to leave a review. We're happy to hear that you had a positive experience! It seems you've accidentally selected 1-star for the "overall experience" selection (based off of your review)... would you be able to adjust this to a higher rating for us? If it wasn't an accident, please let us know how we can turn your experience around! Thank you for choosing Patrick Mazda!

January 22, 2021

Amazing service department. Technician walkthrough video was great. The complimentary valet pickup and drop off is a game changer. They are by far the best Mazda service department in the area. More

by CDLUPI08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

Fast service and very friendly. Took me in right away...I know that I need further service on my car it will be in good hands... More

by soup126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Marrast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Smith
Jan 21, 2021 -

Patrick Mazda responded

Thank you so much for your business with our service department! We truly appreciate your feedback and kind words. Happy driving!

January 20, 2021

Helpful courteous Knowledgeable in car selection and Helpful courteous Knowledgeable in car selection and exepediting turn in of my lease a good experience would definitely use the same dealer in the f More

by chasegc
Recommend Dealer
Yes
Employees Worked With
Kendell Chattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Kosiewski, Henry "K" Kozielewicz, John O'brien, Troy Condon
Jan 21, 2021 -

Patrick Mazda responded

Thank you very much for your business with our sales department! We're thrilled to hear about your experience and are so happy to here that our team exceeded your expectations. Please feel free to reach out with any questions you may develop!

January 19, 2021

Fred, Dave & Arron fought hard for my business and they earned it! Top notch experience. Can't wait until they open the new facility in Auburn More

by admiralkenneth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave, Chito, Fred Kosiewski, Aaron Tringuk, David Patrick
Jan 20, 2021 -

Patrick Mazda responded

Hello! Thank you so much for taking the time to leave a review for our team. We appreciate your business and can't wait to see you over at our new location!

January 19, 2021

The service department is always great. Joel the service advisor does an excellent job. The video of my car I receive makes me feel confident in the job they are doing. Always a pleasant experience. I highl More

by jecandmjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Patrick Mazda responded

Hi there! We're thrilled to hear about your experience with our service department and truly appreciate your business. Please feel free to reach out if you develop any questions!

January 18, 2021

Very clean and neat location. I was taken right away. All social distancing precautions were in place. I received a video of the service being conducted as well as a follow-up phone call on recommendat More

by KOZLOWSKI_MICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Marrast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Smith
Jan 19, 2021 -

Patrick Mazda responded

Hello, Michael! Thank you very much for visiting our service department and for taking the time to leave a review. We truly appreciate your feedback and your business! Happy driving!

January 18, 2021

Purchased my second Mazda from Patrick Mazda, had a great experience, sales man was very friendly and efficient the same for the manager. I'll be back in a few years More

by nichole.gregoire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian , David Patrick
Jan 19, 2021 -

Patrick Mazda responded

Hi, Nichole! Thank you so much for your continued business with Patrick Mazda. We're thrilled to hear about your experience and appreciate you taking the time to leave a review! Please feel free to reach out with any questions you may develop.

January 16, 2021

Always great service. I deleted my last review because Always great service. I deleted my last review because you asked for a 25 word minimum. I think that’s unnecessary and maybe why some survey respon More

by KELLIWRIGHT0
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Smith
Jan 19, 2021 -

Patrick Mazda responded

Hello Kelli! Thank you very much for taking the time to leave a review. We apologize for the 25-word minimum; your experience review does help future shoppers and customers get an idea for what their experience will look like! We appreciate your business and hope you enjoy the rest of your week.

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