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Patrick Mazda

Auburn, MA

4.5
764 Reviews
We are a family owned and operated new and pre-owned Mazda dealership group as well as many other brands. We have been serving the Worcester Mass community proudly for over 50 years. We're looking forward to your visit and showing why at Patrick Motors. You Do Better! Patrick Motors is locally owned since 1948. We are devoted to serving our customers with an unrivaled reputation for value and personal service that continues well beyond your initial purchase. We sell cars people love to drive!
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189 Washington St

Auburn, MA

01501

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Showing 764 reviews

December 08, 2020

Very professional and nice to work with.Did my service Very professional and nice to work with. Did my service and recall work. I love the service of dropping off a loaner car at my house! Only problem More

by THOBERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg, John Smith
Dec 15, 2020 -

Patrick Mazda responded

Hi there! Thank you very much for taking the time to leave a review; your feedback is truly appreciated. We apologize for any inconvenience we may have caused! As you know, we have unfortunately been short-staffed and appreciate your understanding about the matter. We hope you have a safe and happy holiday season!

December 08, 2020

Quick and easy experience. The sales staff was friendly and very knowledgeable. The managers and finance manger got me a great deal on the car! More

by troy.william2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendell Chattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Tringuk, Chris Duggan, Troy Condon
Dec 15, 2020 -

Patrick Mazda responded

Hello, Troy! Thank you very much for taking the time to leave a review for your experience with our sales department. We hope you're loving your new vehicle so far!

December 05, 2020

Had extensive service performed (30K mile check up, new front brake pads and rotors, new tires and and wheel alignment). All the work was properly done and the car was ready when promised. They even applie More

by MD5463
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Dec 15, 2020 -

Patrick Mazda responded

Hi there! Thank you for visiting our service department, and for taking the time to leave a review about your experience. We appreciate your feedback and hope that you have a safe and happy holiday season!

December 04, 2020

Was greeted upon entry with a Good Morning and felt welcomed from the start. This was my 1st time servicing my Volvo here. Service was great! Will be back! More

by GMGIRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Smith
Dec 08, 2020 -

Patrick Mazda responded

Thank you very much for choosing us as your service department! We appreciate your business and your feedback. Have a safe and happy holiday season!

December 04, 2020

Fair price, good service and fast turnaround! I really liked my experience and I would suggest them to someone looking to purchase from a good dealer. Thanks Patrick!! More

by makinola
Recommend Dealer
Yes
Employees Worked With
Aaron Tringuk, Chris Duggan
Dec 08, 2020 -

Patrick Mazda responded

Thank you so much for your business and for taking the time to leave a kind review! We truly appreciate your feedback and your referral. Take care and we'll see you in eventually for service!

December 04, 2020

The loaner was ready when I arrived and the service was handled efficiently. All of my questions were thoroughly answered and the team was knowledgeable and friendly More

by UVEX5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
Dec 09, 2020 -

Patrick Mazda responded

Thank you very much for trusting us as your service department, and for taking the time to leave a review! We appreciate your business!

December 04, 2020

The customer service from Rachel and Joel were outstanding. The issue I have is with the quality of the Mazda product. I repeated brought my vehicle in for the same issue without a satisfactory r More

by RACHIELL1313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Dec 15, 2020 -

Patrick Mazda responded

Hi there! Thank you for taking the time to leave a review for our service team; we're so happy to hear about your experience with our staff. Please feel free to contact our team for further questions!

December 04, 2020

I like Worcester Volvo (Patrick Mazda) but their lack of experience with Volvo has shown again. This is the 2nd service, they are 2/2, where they had trouble installing the latest software causing delay in More

by SIMON.REAVELY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
Dec 15, 2020 -

Patrick Mazda responded

Hello, Simon! Thank you for taking the time to leave a review; we truly appreciate your feedback. Our sincerest apologies for your experience with our service team and understand your frustrations. Please feel free to contact Aaron at atringuk@patrickmotors.com for any questions or concerns you may have.

December 03, 2020

I had a great experience purchasing my vehicle from Patrick Mazda. Everything was fair and straightforward. I felt taken care of from start to finish and there was no pressure throughout the whole proc More

by PS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Condon
Dec 07, 2020 -

Patrick Mazda responded

Congratulations on your new Mazda, and thank you so much for taking the time to leave a review! We love hearing back from our customers, and wish you many happy miles on the road ahead!

December 03, 2020

Joel got my car in right away when my battery died. They had one in stock and got me in and out in less than 30 minutes. Helped me out when I really needed it. Thanks, Joel. More

by Kathleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Dec 07, 2020 -

Patrick Mazda responded

Hello, Kathleen! Thank you so much for leaving a review for Joel and our team. Your business and feedback are appreciated. Have a safe and happy holiday season!

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