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Patrick Mazda

Auburn, MA

4.5
764 Reviews
We are a family owned and operated new and pre-owned Mazda dealership group as well as many other brands. We have been serving the Worcester Mass community proudly for over 50 years. We're looking forward to your visit and showing why at Patrick Motors. You Do Better! Patrick Motors is locally owned since 1948. We are devoted to serving our customers with an unrivaled reputation for value and personal service that continues well beyond your initial purchase. We sell cars people love to drive!
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189 Washington St

Auburn, MA

01501

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Showing 764 reviews

November 24, 2020

I’ve been getting my Mazda CX-5 serviced here since I got it a little over a year ago. This experience (tires) was positive, and all work has always been great. They go the extra mile. My only suggestion More

by LILPEACH29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
November 24, 2020

Henry Kozielewicz took great care of us, starting with a test drive of a Mazda CX-5, after we looked at the CX-30. Henry took the time to explain the features of the car, which are extensive. The CX-5 is More

by David A
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry "K" Kozielewicz
Dec 03, 2020 -

Patrick Mazda responded

Hello, David! Congratulations on your new CX-5, and thank you so much for your trust with this process. Please feel free to reach out with any questions that you develop, and we hope you have a safe and happy holiday season!

November 23, 2020

The service at Patrick Volvo is always beyond what I’d anticipate/expect. I’ve always worked with John and he truly goes above and beyond to make sure the services are explained to me and the repair proce More

by whitneyaharding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
Dec 03, 2020 -

Patrick Mazda responded

Hi, Whitney! Thank you so much for your business and for taking the time to leave a review. We appreciate your feedback and hope you have a safe and happy holiday season!

November 23, 2020

The staff at Patrick Mazda/Volvo are great! I purchased a Volvo after my previous car was totaled and the dealership was patient enough with me to hold the car two weeks as i waited for my insurance check. T More

by Nick Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Dec 03, 2020 -

Patrick Mazda responded

Hi, Nick! We're so thrilled to hear about your experience with our Volvo and Mazda team. Thank you for taking the time to leave a review! Wishing you many happy miles on the road ahead.

November 22, 2020

For this service appointment it was quick and easy. Video text of walk through was helpful and quote was fair. Car was ready when agreed to. More

by KSTOOHEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Dec 03, 2020 -

Patrick Mazda responded

Hi there! Thank you for your business and for taking the time to leave a review for our service department. Your business is appreciated!

November 21, 2020

I cant stress enough how convenient our first service was with Patrick mazda! I hadnt even remembered that my new lease came with 3 complimentary service appointments. They called me right about when my oil More

by BBalyk1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson
Nov 25, 2020 -

Patrick Mazda responded

Hi there! We're so thrilled to hear about your experience with our service department. Your feedback is truly so important to us! Thank you so much for taking the time to leave such a kind review, and we hope you have a safe and happy holiday season!

November 21, 2020

Great service and very happy with the purchase. Will be returning again and pleased to hear you will be moving to Auburn. Thank you for your help! More

by tfortin3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendell Chattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Duggan
Nov 25, 2020 -

Patrick Mazda responded

Hello there! Thank you so much for your business with our sales department. We can't wait to see you over at our new store! Have a safe and happy holiday season.

November 20, 2020

Check in/ out was quick & easy. I waited on site and was comfortable. Everyone was wear masks & staff was sanitizing common areas . Would be comfortable returning. More

by Wmsha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Nov 25, 2020 -

Patrick Mazda responded

Thank you so much for taking the time to leave a review! We appreciate your business during these hard times and your feedback as well. Have a safe and happy holiday season!

November 19, 2020

Patrick Mazda service never fail to be friendly, helpful and fair. I bring all my routine service and repairs to them. I trust them to always take excellent care of me and my car. More

by Kathleenwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Nov 23, 2020 -

Patrick Mazda responded

Hello, Kathleen! Thank you so much for your visit to our service department, and for taking the time to leave a review. We appreciate your business!

Nov 25, 2020 -

Kathleenwilson responded

As always thank-you

November 19, 2020

Best customer service and convenient video of services being done, and easy to pay online. Not a hassle at all to get an oil changed! More

by LTLEONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Kosiewski, Joel Marrast
Nov 23, 2020 -

Patrick Mazda responded

Hi there! Thanks so much for your business and your review. Your feedback is very important to us! Have a great holiday season.

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