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Patrick Mazda

Auburn, MA

4.5
764 Reviews
We are a family owned and operated new and pre-owned Mazda dealership group as well as many other brands. We have been serving the Worcester Mass community proudly for over 50 years. We're looking forward to your visit and showing why at Patrick Motors. You Do Better! Patrick Motors is locally owned since 1948. We are devoted to serving our customers with an unrivaled reputation for value and personal service that continues well beyond your initial purchase. We sell cars people love to drive!
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189 Washington St

Auburn, MA

01501

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Showing 764 reviews

November 19, 2020

One day after my purchase the vehicle went down in price. They honored the new price for me and will cut a check for the difference. More

by barryhfong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager named Dave that approved the check, Troy Condon
Nov 23, 2020 -

Patrick Mazda responded

Thank you for your feedback! We truly appreciate your business and review. Have a great holiday season!

November 19, 2020

It was a good dealer. They explained everything well and I was confused about nothing. The process was really fast and the dealer made sure I was satisfied More

by moratayafelipe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Tringuk, Chris Duggan, David Patrick, Keith Anderson, John Smith , Joel Marrast
Nov 23, 2020 -

Patrick Mazda responded

Hello! Thank you so much for taking the time to leave a review for our team. We appreciate your business!

November 18, 2020

2017 Mazda 3 in near mint condition had to put in shop as there was metal on metal contact between rear brake pads and rotors with less than 25K miles. This is unusual wear given the given driving conditions More

by PAUL.AUSTIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson
Nov 18, 2020 -

Patrick Mazda responded

Hello, Paul! Thank you for taking the time to leave feedback for our service department, and your experience with Mazda USA. We appreciate hearing about your experience and hope the issue has resolved for you. Please feel free to reach out should you develop any questions, and have a great rest of your week!

November 18, 2020

Joel and his service team did a good job in servicing my CX-5, They had also identified future needs of services to keep the vehicle in top shape. Great service! More

by PETERSLAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Nov 23, 2020 -

Patrick Mazda responded

Hello! Thank you so much for your kind review. We appreciate you visiting our service department! Wishing you many more happy miles in your CX-5.

November 17, 2020

Henry K was fanastic to work with and the management team at Patrick Mazda went above and beyond to get us the best deal on our trade in. More

by RGALLAGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry "K" Kozielewicz, Chris Duggan
Nov 18, 2020 -

Patrick Mazda responded

Hi there! Thank you so much for your business and your review. We truly appreciate your feedback and hope you're loving your new Mazda so far!

November 17, 2020

I didnt have time to take my car in for an oil change and when I seen on the website they would come and take your car and have it serviced for you this option was great. I was at work they picked up my car More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Nov 18, 2020 -

Patrick Mazda responded

Hello, Ray! Thank you so much for taking the time to leave a review for our service department. We really appreciate your feedback!

November 17, 2020

They processed the purchase of my new car quickly and easily. "Fred" even helped us on on his day off & on Veteran's day (and he is a Veteran) - Financing dept was informative and not pushy, which I tru More

by LAURIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Someone filled in for Chris Duggan (unsure of his name - but was terrific), Fred Kosiewski
Nov 18, 2020 -

Patrick Mazda responded

Hi, Laurie! Thank you so much for your trust with making this decision. We appreciate your business and your review! Wishing you all the best with your new vehicle.

November 17, 2020

Kendell and Chris were great to work with and easy to talk to. We are very happy about our dream car! The process was seamless. Highly recommend. More

by Brittany T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendell Chattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Duggan
Nov 18, 2020 -

Patrick Mazda responded

Hi, Brittany! We're so happy to hear about your experience with Kendell and Chris. Thank you so much for choosing Patrick Mazda!

November 16, 2020

Excellent in every way! Nice to see Greg Hall again. Also enjoyed the loaner. Very easy drop off and pick up. Thank you very much! More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hall
Nov 17, 2020 -

Patrick Mazda responded

Hello! Thank you very much for choosing Patrick Mazda as your vehicle's service location. We appreciate your business and your feedback!

November 15, 2020

My experience was an informative one. The knowledge my salesman had was so helpful in making my decision on just the right car for me. The showroom was very clean and all safety precautions were taken dur More

by TDILIDDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Kosiewski
Nov 17, 2020 -

Patrick Mazda responded

Hello there! Thank you very much for your trust with this large decision. We appreciate your business and your review! Please feel free to reach out with any questions you might have.

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