Back

Patrick Mazda - Service Center

Auburn, MA

not yet
rated
263 Reviews

263 Reviews of Patrick Mazda - Service Center

Sort by
February 03, 2021

Very proud to be a customer of this dealership. Customer service and human relations are outstanding. There is nothing to complain about since I a customer. Well Satisfy! More

by ODUROJNR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
Feb 04, 2021 -

Patrick Mazda responded

Thank you very much for your business with our service department and for taking the time to leave a review. We appreciate your feedback!

February 03, 2021

Always happy and feel confident when I leave the dealership that my car has been well taken care of and I am safe on the road. They always charge a fair price for their work and I love the video's More

by Kathleenwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson
Feb 04, 2021 -

Patrick Mazda responded

Good morning Kathleen! Thank you very much for your business with our service department; we appreciate your feedback!

January 28, 2021

Greg Hall is an excellent service professional. He is the reason I come to Patrick Volvo. I highly recommend Greg and his colleagues for all of your Volvo service needs. He is friendly, knowledgable and ho More

by Monica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hall
Jan 29, 2021 -

Patrick Mazda responded

Hi, Monica! Thank you very much for your business and for taking the time to leave a review. We appreciate your feedback! Wishing you many safe and happy miles on the road ahead.

January 26, 2021

Went in for a regular vehicle service. Walked out with a new vehicle. Easy to deal with, no pressure. Felt I walked away with a fair deal. More

by 511KELLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Chris Duggan, Keith Anderson
Jan 28, 2021 -

Patrick Mazda responded

Hello! Thank you very much for taking the time to leave a review; we truly appreciate your business!

January 26, 2021

Staff was very supportive and informative. All questions were answered in a timely fashion. The service on the car was right on point. The vehicle was also cleaned....thanks!!!! More

by stankusl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
Jan 28, 2021 -

Patrick Mazda responded

Thank you very much for your business with our service department! We're thrilled to hear about your experience and appreciate your review. Have a safe rest of your winter and we'll see you at our new location on route 20 in Auburn!

January 26, 2021

The staff is knowledgeable, experienced and pleasant. Always a good experience with Patrick Volvo. I appreciate, John's calm demeanor when I am feeling behind schedule More

by walkingwomen35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Smith
Jan 28, 2021 -

Patrick Mazda responded

Thank you very much for your business and for taking the time to leave a review! Safe and happy driving!

January 23, 2021

Friendly easy to deal with. All around great service. Easy to get loaner car as I live over 40 miles away from Goldstar. Thank you. More

by QUINNATISSETPROSHOP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson
Jan 25, 2021 -

Patrick Mazda responded

Thank you very much for your business, and for making the drive out to see us! Have a great week!

January 23, 2021

I had our two cars in for service this week. I expected that one of the cars would need a major repair based on an assessment made at its prior visit. When the car was examined this time, it was determined More

by KMCKENNA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick, John Smith
Jan 25, 2021 -

Patrick Mazda responded

Hello! Thank you very much for your business and for taking the time to leave a review. We truly appreciate your feedback!

January 22, 2021

Staff at Patrick worked hard and expertly to solve front end axle and noise problem on 2014 Xc 60 in otherwise good shape maintained by and bought at Patrick back in 2014. Work completed well and car has do More

by EGWARREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
Jan 22, 2021 -

Patrick Mazda responded

Hi there! Thank you very much for taking the time to leave a review. We're happy to hear that you had a positive experience! It seems you've accidentally selected 1-star for the "overall experience" selection (based off of your review)... would you be able to adjust this to a higher rating for us? If it wasn't an accident, please let us know how we can turn your experience around! Thank you for choosing Patrick Mazda!

January 22, 2021

The service department is very good and always pleasant to work with. Good communication on service and keeping consumer informed of work etc. Thank you. More

by KENNEDYJM
Recommend Dealer
Yes
Employees Worked With
John Smith , Joel Marrast
Jan 25, 2021 -

Patrick Mazda responded

Thank you very much for your business with our service department, and for taking the time to leave a review! We appreciate your feedback. Happy driving!