Patrick Subaru
Shrewsbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Easy switch to new lease Really loved my 2016 Subaru Outback but when Michael Katz called to offer me an easy switch to a new 2018 Subaru Outback with added safety features it Really loved my 2016 Subaru Outback but when Michael Katz called to offer me an easy switch to a new 2018 Subaru Outback with added safety features it was a no brainer. Michael made it easy for me to get into the new car. It did not take a lot of time or negotiations. We chose the color and the paperwork was done over the phone to save me time. I was able to pick up my car within a few days. Love the new car and with a new teenage driver in the house I am grateful for the added safety features. More
Joe Dineen Joe was extremely knowledgeable, very polite and very patient with me while he explained all the bells and whistles I was not used to with my other ca Joe was extremely knowledgeable, very polite and very patient with me while he explained all the bells and whistles I was not used to with my other car. More
Absolutely Outstanding I chose Patrick because they had a great reputation and an interesting Subaru. The car was outstanding and John was very knowledgeable. Everything wa I chose Patrick because they had a great reputation and an interesting Subaru. The car was outstanding and John was very knowledgeable. Everything was right up front and the price was really great. The entire experience was positive and I would highly recommend Patrick to anyone. I would certainly buy from them again. More
"CUSTOMER SERVICE AT ITS BEST" I have purchased many vehicles and dealt with many salesman in the industry. Michelle Bourget was by far extraordinary with her customer service. Sh I have purchased many vehicles and dealt with many salesman in the industry. Michelle Bourget was by far extraordinary with her customer service. She was patient, attentive to my needs and efficient. She took the extra time to text me daily, even on her days off to make sure that the process moved smoothly. She is knowledgeable about the Subaru product and always positive. Michelle is a huge asset to the Patrick team. I highly recommend working with her for your next Subaru purchase. Thank you, Michelle for a job well done! More
Accommodating Joe was friendly, knowledgeable, and pleasant when discussing our interests and needs when purchasing our vehicle. Our questions were answered in a ti Joe was friendly, knowledgeable, and pleasant when discussing our interests and needs when purchasing our vehicle. Our questions were answered in a timely and detailed manner. My registration process was different requiring a trip to Boston which the dealership took care of. More
Easiest Car Buying Experience, Ever! Subarus sell themselves. This was probably our 6th one. Nate, once again, made it straightforward and simple. We highly recommend making this your Subarus sell themselves. This was probably our 6th one. Nate, once again, made it straightforward and simple. We highly recommend making this your first stop! More
Just bought my third Subaru I have purchased all 3 cars from Nate. Each car met my changing lifestyle and job needs. Nathan understood what I wanted, and met all my goals success I have purchased all 3 cars from Nate. Each car met my changing lifestyle and job needs. Nathan understood what I wanted, and met all my goals successfully! Has no problems with smart savvy woman buyers. Again, very happy, thanks! More
They don't let a tough case stand in your way I was happy with how John Watt and his backroom people were able to handle the tricky registry magic needed to move my plate from my trade. The low n I was happy with how John Watt and his backroom people were able to handle the tricky registry magic needed to move my plate from my trade. The low numbered plate was in both my and my late wife's and my names. They had to jump through registry hoops to get the plate into my name alone so that it could be moved to the new car. It would have taken me many months if I had to do it all on my own. More
Excellent Customer Care I reached out to Patrick Subaru via their internet web site. I received a prompt response and set up a time to discuss my needs at the dealership with I reached out to Patrick Subaru via their internet web site. I received a prompt response and set up a time to discuss my needs at the dealership with one of their sale reps. I met with Ash Shaker and we talked about what I was looking for. After took me out for a test drive in what he felt would meet my needs. He was right, it had exactly what I was looking for. Ash listened, and didn't take me for a ride in a car with all the bells and whistles, just a car with the functions I was looking for. Ash showed me how to work all the gadgets and thanked me numerous times for choosing the Patrick Subaru dealership. Ash also told me that I should expect the same experience with their service department. Before I left and was on my way Ash told me to expect a $75 credit towards my cars first scheduled service at 6,000 miles. I thought this was a nice gesture after all the sale was already complete. Overall Patick Subaru provide me with excellent customer care. More
They treat ALL customers with dignity and respect! 3 boys, 3 Subaru. Chris treated our youngest teen first-time buyer no differently than he did mom. THAT is RESPECT. No hassle. Easy. Chris made sure w 3 boys, 3 Subaru. Chris treated our youngest teen first-time buyer no differently than he did mom. THAT is RESPECT. No hassle. Easy. Chris made sure we were not only satisfied but also comfortable with the decision we made. Great new driver car. Great service. Can't ask for more than that! More