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Patrick Subaru
Shrewsbury, MA
2,579 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020.
We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,579 reviews
December 12, 2020
The dealership was extremely professional and personable. They recognized my interests immediately and found me the perfect car that would fit my lifestyle and needs. The sales team were not pushy at all, bu They recognized my interests immediately and found me the perfect car that would fit my lifestyle and needs. The sales team were not pushy at all, but worked with me to find the deal. More
by kish
Employees Worked With
December 11, 2020
Very genuinely kind and helpful. A joy to work with! He was able to quote me for my trade in at a fair price. Exceptional work. was able to quote me for my trade in at a fair price. Exceptional work. More
by Oliviaknuth
Employees Worked With
December 08, 2020
I came in this past week looking to lease a Subaru Legacy for the first time. I worked with Christian and he was very kind, patient, and very knowledgeable. I absolutely love my Legacy! If you are looking fo for the first time. I worked with Christian and he was very kind, patient, and very knowledgeable. I absolutely love my Legacy! If you are looking for a great experience, go see Christian! More
by caitlinoc84
Employees Worked With
Other Employees :
Ashley Cubbedge, Brandon Keddy
December 08, 2020
ExcellentProfessional Nice attitude Very very Excellent Professional Nice attitude Very very helpful He drove the car to us and he really went the extra mile I highly recommend him and will Excellent Professional Nice attitude Very very helpful He drove the car to us and he really went the extra mile I highly recommend him and will use him again More
by Wrowe
December 07, 2020
Al was unbelievably flexible in helping us get the car we wanted very quickly. Our situation was pretty complicated so we know Al had to go to hear lengths to get it done. We couldn't be happier with our ove wanted very quickly. Our situation was pretty complicated so we know Al had to go to hear lengths to get it done. We couldn't be happier with our overall experience at Patrick Subaru. More
by michael.a.burrows
Employees Worked With
December 07, 2020
Very good experience in my purchase at Patrick Subaru from the moment that I entered to the dealer until I left with my new car, everyone was very kind from the moment that I entered to the dealer until I left with my new car, everyone was very kind More
by cchris
December 04, 2020
They added a bunch of unneeded services to the order to crank up the price claiming they are recommended by Subaru. They are not recommended by Subaru. They own documents say it’s “dealer recommendation” a crank up the price claiming they are recommended by Subaru. They are not recommended by Subaru. They own documents say it’s “dealer recommendation” and “may include” some recommended maintenance. The shadiest Subaru dealer I ever been to. More
by C. Bacon
Employees Worked With
Thomas Hallgren
December 03, 2020
Laura was fabulous to work with! We came in with a sense of what we were looking for and she worked with us to make it happen within our budget. As a mom, I needed to make sure things like car seats and str of what we were looking for and she worked with us to make it happen within our budget. As a mom, I needed to make sure things like car seats and strollers fit in my new vehicle and Laura was more than willing to accommodate us testing these out. Everything about the process was efficient, low stress, and comfortable- not the pushy awful car salesman experience I have had in the past. Thank you Laura! More
by DanaB
Employees Worked With
November 30, 2020
Christian is a one of a kind sales person. Straight shooter and genuine nice guy! Have gone to him twice already and will go back in the future! shooter and genuine nice guy! Have gone to him twice already and will go back in the future! More
by thejoshlovell
Employees Worked With
November 30, 2020
It was love at first test drive. So very happy with my New Outback!!! Worked with Paul Brattlof in Sales. He was fantastic!! Thank you 😊 New Outback!!! Worked with Paul Brattlof in Sales. He was fantastic!! Thank you 😊 More
by MoniqueM
