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Patrick Volkswagen
Auburn, MA
1,201 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,201 reviews
August 18, 2022
Igor was wonderful to work with. He was knowledgeable and was able to find a vehicle that met my needs without trying to oversell me. I had a small problem after the sale, and he qui He was knowledgeable and was able to find a vehicle that met my needs without trying to oversell me. I had a small problem after the sale, and he quickly worked to resolve it for me. I am very happy with my new vehicle and would be happy to recommend Patrick Motors, and specifically Igor, to others! More
by Stacey.cheney
Employees Worked With
August 18, 2022
For the first time in our life we bought a new car and it was stress free thanks to you, Chito and Dan. You have customers for life! Best dealer! Jim and Nicole was stress free thanks to you, Chito and Dan. You have customers for life! Best dealer! Jim and Nicole More
by nberthelette
Employees Worked With
August 18, 2022
Excellent experience buying a great car. Igor and staff moved quickly and effectively to get me to drive off with my new car on the same day. Very pleased. Igor and staff moved quickly and effectively to get me to drive off with my new car on the same day. Very pleased. More
by Brigarc
Employees Worked With
August 13, 2022
Highly recommend that if you are looking to buy or sell, you give Justin a visit at Patrick VW! Justin made selling my Crosstrek and buying my new Atlas easy. We went in with a specific list of requirements you give Justin a visit at Patrick VW! Justin made selling my Crosstrek and buying my new Atlas easy. We went in with a specific list of requirements that we were looking for in a new car, and with that he showed us all the inventory, broke down all the different options available, and in the end of our visit we found the car that was perfect for our family! More
by Camadio09
Employees Worked With
August 09, 2022
I was very pleased with everyone there. Ramez was very helpfell from beginning to end. I would recommend anyone looking for auto see Patrick Auto in Auburn, Ma. Ask for Ramez Abni. Thank Ramez was very helpfell from beginning to end. I would recommend anyone looking for auto see Patrick Auto in Auburn, Ma. Ask for Ramez Abni. Thanks to all staff, Lawrence S. More
by lsanders2288
August 08, 2022
very good dealership. I would recommend stopping in and talking to Ramez, he was so kind and helpful! I would recommend stopping in and talking to Ramez, he was so kind and helpful! More
by Ariana
Employees Worked With
August 05, 2022
Ramez was a pleasure to work with. He has great product knowledge and was very personable. He has great product knowledge and was very personable. More
by Tnguyen508
Employees Worked With
August 01, 2022
Horrible. Would give zero stars if I could! Been waiting since October 2021 for a clock spring to fix a SAFTY RECALL only to find out August 2022 they never o Would give zero stars if I could! Been waiting since October 2021 for a clock spring to fix a SAFTY RECALL only to find out August 2022 they never ordered the part. I spoke to Erika on a monthly basis and was told the part is still on back order. Now I have to go in just so they can see what part they have to order. Complete waste of time. I called Volkswagen to see if they had a back order on clock springs and was told they didn't, not sure why Patrick Volkswagen is saying different but it's not cool. I have been pulled over twice for inspection sticker and they could careless. Sad part is I used to love this place but after the horrible customer service, the lying, and lack of care, I wouldn't recommend them to anyone. Including my enemy. More
by Avedianmel
Employees Worked With
July 28, 2022
Igor was really great to work with he moved the process along and got me a great car! along and got me a great car! More
by Edanna01
