Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Patrick Volkswagen

Auburn, MA

Overview
Employees
Reviews
4.8
1,212 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
Contact Dealership
View Awards

519 Washington Street

Auburn, MA

01501

Directions

By Type

Showing 114 service reviews

July 04, 2026

The service was excellent and the people were so very helpful, especially sarah.thank you More

by 21henryb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2026 -

Patrick Volkswagen responded

We're delighted to hear you received excellent service and that Sarah was especially helpful. We'll be sure to share your kind words with her. We appreciate your support at Patrick Motors Volkswagen!

May 27, 2026

I’ve had nothing but excellent experiences from all the staff in sales and in service! More

by Bojak5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Balkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
Report | Print
May 28, 2026 -

Patrick Volkswagen responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Patrick Motors Volkswagen Team

April 28, 2026

Very thorough and courteous to deal with. Provided a thorough check off the car and gave it back in excellent condition. Kept us informed all the way through and provided a loaner car when t More

by carike02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah from Service department
Report | Print
Apr 29, 2026 -

Patrick Volkswagen responded

We're glad to hear that you had a thorough and courteous experience at Patrick Motors Volkswagen. We appreciate your feedback and look forward to assisting you again in the future! Safe travels!

April 24, 2026

I was in for my delivery state inspection sticker. Marissa greeted me warmly and got me in and out in no time. Friendly efficient service! More

by Steve Gannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Balkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marrisa
Report | Print
Apr 25, 2026 -

Patrick Volkswagen responded

Steve, thank you for sharing your experience! We are delighted to hear that Marissa made your visit quick and pleasant. We look forward to delivering the same high level of service in the future! See you next time at Patrick Motors Volkswagen.

April 10, 2026

The staff is always caring and helpful. Excellent service! They always provide explanation of the service provided. They are timely! More

by juliaruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Report | Print
Apr 11, 2026 -

Patrick Volkswagen responded

Hi Julia! That's what we like to hear! Thank you for choosing Patrick Motors Volkswagen and for sharing your experience. We look forward to seeing you next time!

April 07, 2026

Great customer service. Dealership was clean and modern. Friendly and informed staff service work was done quickly and to may satisfaction. More

by Azingarella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Mcelhany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Bernier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts, Chris Cooper
Report | Print
Apr 07, 2026 -

Patrick Volkswagen responded

We're glad you enjoyed our service and clean facilities! Thank you for choosing Patrick Motors Volkswagen, and we hope to welcome you back again soon. Safe travels!

March 18, 2026

Very professional and can count on them to go above and beyond every single time! More

by benjaming757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Report | Print
Mar 19, 2026 -

Patrick Volkswagen responded

Benjamin, thank you so much for the wonderful feedback about our team here at Patrick Motors Volkswagen! We're grateful for the support and look forward to your next visit!

December 10, 2025

I have been a happy Patrick Motors customer for 10+ years and always appreciate their post-sales service. The Service team is highly professional and diligent, providing a detailed video review of your vehic More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2025 -

Patrick Volkswagen responded

Hi KB! Your review fills us with pride and gratitude! Thank you for your continued trust in our service team, and for recommending Patrick Motors VW! Safe travels!

December 09, 2025

Kept the schedule, had the parts, stayed in contact and cleaned the car, then called promptly to let me know it was completed More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew
Report | Print
Dec 10, 2025 -

Patrick Volkswagen responded

Hi Mark! We’re pleased to hear everything went smoothly! Thank you for choosing Patrick Motors Volkswagen and for sharing your experience. See you next time!

November 26, 2025

Excellent service as always. Sarah was friendly, knowledgeable, and professional. General atmosphere was pleasant, and the waiting area provides a great space to be able to get More

by pniro42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Hall
Report | Print
Nov 27, 2025 -

Patrick Volkswagen responded

Hi Niro! Thank you for your kind words! We're glad to hear that Sarah and the team made your experience a positive one. We look forward to serving you again at Patrick Motors Volkswagen!

1
2
...
12