Patty Peck Honda

Doug in service department has a bad attitude Sales are awesome problem comes in after the sale with the service department I have a 2013 Honda Accord brought it in Saturday the 23rd 4 battery che Sales are awesome problem comes in after the sale with the service department I have a 2013 Honda Accord brought it in Saturday the 23rd 4 battery check and oil change Doug came in and told me I needed something else done I told him I did not have the money in the small space in the waiting area of the service department in front of all those people he turns around and says good thing it's just your battery you wouldn't have money to pay for nothing else I felt insulted embarrassed and felt like showing my butt that day but I kept my composure and told him I did not come in for that today there was no reason to embarrass me in front of all the clients it's not his business what I have money to pay for although I am from Jackson I will wait to come through the week or wait until I go to Meridian to Rick Justice Honda to get my car serviced someone really needs to talk to him a bad attitude is unacceptable and makes the company lose customers this was an awful day for me I receive good sales department service no complaints there just do it in service department everyone else was nice Patty Peck you have One Bad Apple in service department. I've been called the service department Tuesday to make a complaint duck answer the phone and still was rude what a missable person..im s oooo SHOCKED More

Good Experience This is our second Honda Odyssey, both purchased at Patty Peck. We were impressed with the professionalism of the dealership, from the moment we walk This is our second Honda Odyssey, both purchased at Patty Peck. We were impressed with the professionalism of the dealership, from the moment we walked in the door 10 1/2 years ago, and still are. More

Satisfaction Guaranteed! I've been a Patty Peck customer from the opening of her dealership; a satisfied customer. If you sell Honda you are ahead of the game. If your servic I've been a Patty Peck customer from the opening of her dealership; a satisfied customer. If you sell Honda you are ahead of the game. If your service excels, you get repeat and referral sales. Good people must stand behind all of the above and this dealership has it all. When I come in for service, I tell the employees to treat my car as if I was a member of the family because. . .I feel that I am. My final thought lies in my sales experience with Ted Buck. He is so aware of the inner workings of the Honda and his knowledge is founded on being truthful. He wants to be there for the next sale and in my case, HE IS THE MAN. More

Buying experience In our search for a new Honda Pilot, my wife and I visited Patty Peck Honda where we met sales consultant George Pickett. After selecting and ordering In our search for a new Honda Pilot, my wife and I visited Patty Peck Honda where we met sales consultant George Pickett. After selecting and ordering a new Honda Pilot George kept us informed weekly via email, videos and phone calls of the vehicles status. After the Pilot arrived he spent over an hour checking us out on the pilots systems. This was the best experience I have had in fifty-five years of buying automobiles. More

Great experience I recently bought a Honda civic here and Mr J.J. Thompson was my sales man he was awesome I told what my budget was and he got me a great car within m I recently bought a Honda civic here and Mr J.J. Thompson was my sales man he was awesome I told what my budget was and he got me a great car within my budget and it didn't take all day I would recommend this dealership to anyone who wants a good reliable vehicle More

Incredible Experience Buying from Patty Peck was the best experience I ever had buying a car. Ashley was very attentive to our needs and concerns. The only issue we had was Buying from Patty Peck was the best experience I ever had buying a car. Ashley was very attentive to our needs and concerns. The only issue we had was the tech prepped the wrong van, so we had to wait another two hours for them to prep the correct van. Even though we weren't compensated for the mixup/wait, we were still pleases with the service and purchase. More

Beware of hidden fees Well I was satisfied with my purchase until I finally received my paperwork. The salesperson and I, along with the Finance Manager agreed on a sellin Well I was satisfied with my purchase until I finally received my paperwork. The salesperson and I, along with the Finance Manager agreed on a selling price. This is partly my fault because I didn't review back over the paperwork before signing, but I thought I could trust the dealership. When explaining all of these extra warranties I was getting, the Finance Manager failed to mention it was going to cost me an extra $1,600. It was added to the price that we originally agreed and was never mentioned before. He also promised me that my papers would be mailed Monday after I faxed him the additional papers he needed from me in order to close the loan. I waited until Thursday and called/emailed him, finally got them the following Saturday and noticed the stamp was dated for Thursday. Had a great first car buying experience until I got to the end of the deal. I'm basically paying for this Lifetime Warranty that is advertised as a "value". More

Admitted to being a SCAM Their "Life Time Warranty" on Certified Preowned cars is a scam. An employee finally adminitted it after my 2011 Accord SE sat there for 3 days. I had Their "Life Time Warranty" on Certified Preowned cars is a scam. An employee finally adminitted it after my 2011 Accord SE sat there for 3 days. I had to replace both CV Axles myself after having the car a year and followed all of the warranty requirements. Now having transmission problems and going to trade it in for a Nissan. No more Hondas for me. More