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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,324 Reviews

1,324 Reviews of Paul Conte Cadillac - Service Center

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December 16, 2022

service dept. is top notch. like the fact that all appear service oriented. like what i see. More

by bwlightfoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Salcedo
December 15, 2022

I've been dealing with PC for over 25 years and would never even consider another dealer for service on my car or my wife's. They are knowledgeable, courteous, and as professional as can be. Simply... t More

by BBLOCK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2022

All staff are professional and courteous. They will do the necessary research to get you the correct answer. More

by PAGEJK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Salcedo
December 13, 2022

Stopped in for an oil change and shocks. Conte had the parts I needed in stock and performed warranty repairs quickly and efficiently. I’ve been using Conte for years and never had an issue. More

by lonniegl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2022

Fast and professional service. I will bring my car for all repairs even for oil changes Thank you. More

by neuman417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2022

Never got back to me with a quote for service that I had requested. Not sure how you can get my business back if you don’t follow up More

by DONOTKIDME
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Giannini in Service
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Paul Conte Cadillac responded

Thank you for the feedback. I'm sorry you had an issue. Can you please contact me? I would like to speak to you about what quote you are looking for. Shai Nadav Service Manager 5168680530

December 12, 2022

Very friendly and professional service. We are glad we chose Paul Conte Cadillac for our purchase. More

by jwease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Oropeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Carvelli
December 09, 2022

I have returned to using the service department for all my Cadillacs, and I have been very pleased with the quality of service performed. In fact, a long standing defect with my CT6 was corrected becaus More

by RJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie C. is the nicest and most competent person working at a car dealership that I have ever met, and Kerri is a delight to speak with while waiting for service to be completed.
December 07, 2022

I have received nothing but top of the line customer service from Paul Conte. Thank you for resolving my issues and keeping my Cadi in optimal conditions. More

by JP.Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2022

Paul Conte dealership was great. Representative, Ron, was extremely knowledgeable and informative. Service was excellent, including the parts department. More

by Kingscnty428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Salcedo
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