Back

Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,340 Reviews

1,340 Reviews of Paul Conte Cadillac - Service Center

Sort by
October 02, 2022

Professional, courteous, and has vehicle ready when promised.This is my fourth Cadilac from this dealership and would go back again More

by CSALUTE2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2022

Great service, friendly and courteous. Professional staff especially Ryan and Dan in service department. Always expert care. More

by stricker234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2022

I recently had service on my 2020 XT4. Ryan Gimenez explained the service I needed at this time. The service department is exceptional. I was inand out in about an hour. 👍🏻 More

by gsilvis1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2022

The staff is very polite. The services were excellent. Will recommend friends and family to try the experience. More

by MAXIMA5037
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2022

In my experience with the professional’s they are knowledgeable and fair in not aggressively pursuing you do more than what is required for the effective and efficient operation of your vehicle. More

by rjreid613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2022

They are all very professional. They get the job done right and fast and inform you about the work done. More

by jgreco66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Hardway
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2022

The staff at Paul Conte and very friendly and efficient. Their customer service is very good. You feel welcomed when you enter the service department. More

by Fsblag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2022

I'll never buy anything from this dealership again. I wouldn't recommend it to anyone More

by sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Cusumano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Paul Conte Cadillac responded

Thank you for your feedback. I would appreciate the opportunity to speak to you about your experience. Could you please contact me to discuss this further? Shai Nadav Service Manager 516-868-0530

September 21, 2022

The service was excellent; took less time than expected. The gentlemen were pleasant! Car washed! More

by CYNTHIAANDER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am sorry but I don't know their names date of Svc. Was 9/12/2022. Everyone that I had contact with was, very nice.
September 20, 2022

Experience with service related employees of conte cadillac was grea and they were very friendly and helpful. Service was done without complaints nor complications. More

by stevenauleta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Salcedo
...
66
...