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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,340 Reviews

1,340 Reviews of Paul Conte Cadillac - Service Center

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September 20, 2022

Everyone one is very nice that works there , I called and made an appointment and I got right in . I was there maybe a half hour for an oil change. Very accommodating. . I would highly recommend this dealers More

by ANNIEM623
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2022

John and danny are great. Easy to deal with, always s pleasure to deal with. I take all my vehicles there. More

by Executivetransporter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2022

The service area is always clean and John and Danny are the best. I givethem on a scale of 1 to 10 , I give them both 11. Good guys !!! More

by bokv44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

Hello Danny Just wanted to say thanks, I had a great service experience today! From the moment I pulled in the men were there to guide and greet me and everything was great from there on in! I appreciat More

by carlosj148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The two guys who guide you into the garage and greet you, excellent men!
September 13, 2022

My last visit to your service department was an emergency. I was driving an I picked up a screw in my tire. I called service and they told me to come right over even though they were ready to close More

by RPSEDACCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2022

Always good service Timely no wait Will return again Thank you Best regards Xt6 owner More

by ttrn95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2022

Service is fast and efficient. Service Rep John Cusumano is helpful and responsive each time I bring my car in. When John is not around, Dan is there also. More

by DIEGOSARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2022

Worst service I’ve Ever received. Not once but three times. Including when I bought the car and received it with many problems. One would think they would try their hardest to fix the More

by vnapco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Giannini in Service
2.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Paul Conte Cadillac responded

Thank you for your feedback. I would appreciate the opportunity to speak to you about your experience. Could you please contact me to discuss this further? Shai Nadav Service Manager 516-868-0530

September 08, 2022

I told Ryan the tire is making a noise, it could be a nail. Ryan said he checked my tires and nothing was wrong with it. He check it himself (put it up on the lift) took it to the tire shop theres a nail More

by Narr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Gimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Salcedo
Sep 09, 2022 -

Paul Conte Cadillac responded

Thank you for your feedback. I would appreciate the opportunity to speak to you about your experience. Could you please contact me to discuss this further? Shai Nadav Service Manager 516-868-0530

September 06, 2022

I was able to get an appointment the next day. When I arrived everyone was friendly and polite. I was pleased to get a good deal on my oil change. More

by Marymo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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