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Paul Masse Buick GMC South

South Kingstown, RI

4.9
309 Reviews
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2909 Tower Hill Road

South Kingstown, RI

02874

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Showing 309 reviews

April 09, 2024

Best dealership with the best salesman Tom frat. Always knows exactly what we want for a vehicle and looks out for our needs all the time!! Tom is truly an asset to your company!Tom is extremely kno More

by Jim Fundy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

Nothing but games. If you want to get screwed over then Paul Masse is the place to go!! More

by Thank you!!!
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Rick Mignanelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Begin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Fratantuono
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Macek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Paul Masse Buick GMC South responded

Good Morning, We are unable to contact you as we cannot locate a record of you being at the Dealership with the information provided. Please reach out directly to the President, Scott Wellington. He would like hear more and to rectify this situation for you. He can be reached at 401-783-6700 starting at 7am on Monday thru Saturday. Thank you.

Apr 09, 2024 -

Thank you!!! responded

I'm all set!

April 05, 2024

I have always had a great experience dealing with Tom Fratantuono in leasing my vehicles. More

by Msoles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

Purchased a new Sierra from Tom Frat. The whole process was quick and easy. I would highly recommend! More

by Dhenn1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2024

Tom Frat was awsome as always. Did a great job with the whole buying process. Went above and beyond for us. Thank you again More

by sheamasonry
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Mignanelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Had some difficulties with the deal at first, but will say they went out of their way to make the deal right for both them and us . More

by lyndacostic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Macek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Colson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

Omg I have never been treated with suck family oriented like Kevin did never pushed me to buy just help me make the decision, he was very helpful very nolegeable with vehicles, Paul Masse you guys did a gr More

by Joeljr1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Mignanelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Macek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2024

Very nice building and the service department is easy drive through access. Waiting area is comfortable. More

by Wjcjr753
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2024

Tom is the best in the business. Tom is professional, honest and efficient. Wayne King makes the paperwork super easy. Paul Masse has been my preferred dealership for 25 years! More

by kk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

I was pleasantly surprised with the sales representative Tom as he was very helpful and listened to what I has asked for with regard to a new vehicle. He was very helpful throughout the transaction, explai More

by chris cotta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Paul Masse Buick GMC South responded

Chris, Thank you so much for your kind review! Tom and the Team appreciate your business! Congratullations on your new vehicle! Customer Experience Team

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