Paul Miller BMW
Wayne, NJ
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592 Reviews of Paul Miller BMW
I would recommend this dealer ANYTIME. I have been going for service for my 7yr old car and it is in great shape, thanks to Paul Miller BMW. Thank you to great team in Service & Loaner de I have been going for service for my 7yr old car and it is in great shape, thanks to Paul Miller BMW. Thank you to great team in Service & Loaner dept’s Jose Jimenez (we will miss) , David, Alex , Billy,Diana ( congratulations) & Chris. Thank for always giving me the best customer experience but really thank you for treating me like family. I am looking forward to my company purchasing a new X6M in 30Days. Continued Blessings More
Went for a service, nothing great, nothing horrible. The elderly lady working the check out counter needs to work on her manners and customer service skills. The complimentary car wash was nice, but unf The elderly lady working the check out counter needs to work on her manners and customer service skills. The complimentary car wash was nice, but unfortunately the cloth used to dry the car left oil residue. More
I purchased a new X4M from the dealership and had a pleasant no-nonsense experience in getting the car. Leo Santos and Ray Oliveira provided excellent service and will return to purchase my future car pleasant no-nonsense experience in getting the car. Leo Santos and Ray Oliveira provided excellent service and will return to purchase my future cars from them. Thank you! More
Dealership is all you would want in your experiences. Of course, the advisors go beyond to satisfy. First experience with Juanita and very satisfied Of course, the advisors go beyond to satisfy. First experience with Juanita and very satisfied More
Rude treatment. No return calls to several calls. Payment app does not work. Very frustrating and disappointing experience. No return calls to several calls. Payment app does not work. Very frustrating and disappointing experience. More
Feel at home each time I visit… but what stands to me is Mr Kenneth Walters … one of the best rep there is … I’ve been returning there over the pass 13 years Ken the man Mr Kenneth Walters … one of the best rep there is … I’ve been returning there over the pass 13 years Ken the man More
DETAIL, DETAIL, DETAIL ANYONE! !! I brought my car in for a oil change & Full Detailing. I was greeted by the professional team of people in the Service Dept. They are always frien !! I brought my car in for a oil change & Full Detailing. I was greeted by the professional team of people in the Service Dept. They are always friendly and remember to switch my ezPass device even when I forget. Thank you to the guy who did the work on my car. I think his name was Douglas , the video of the inspection had background noise and I am not sure I heard him correctly. Again always detailed info.Thank you gentlemen. Jose Jimenez busy as usual but Never too busy to ask about the family. He is the Absolute Best Service Advisor I have ever dealt with. How can we not love everything about this dealership! 💜 David in the Loaner Department is wry knowledgeable when it comes to BMW. I love that I am not always held to getting the same model loaner. The information he shares has been very helpful as I look to work with my phenomenal Sales advisor Carl Hackney. The hands down Star of this visit was the Detailing Team! There are absolutely not enough words to describe my feelings when I picked up my car. Let me simply say “WOW”!!!!!!!! They gave me a new car! At least that is what I felt standing there looking at it. EVERYONE NEEDS TO GO TO PAUL MILLER for everything, the detailing is a great gift to yourself. They cleaned marks that I never thought would be removed. Thanks again to the Entire organization for ALWAYS giving your customers Top service, respect and treatment. Continued Blessings to all. More
Everyone was very pleasant and professional. From the front desk, my service advisor Jaunita, to the parts gentleman Manny. Tech was right on point with everything they found wrong and didn’t tr From the front desk, my service advisor Jaunita, to the parts gentleman Manny. Tech was right on point with everything they found wrong and didn’t try to over sell things that didn’t need to be fixed or fixed right away. Pricing was much more reasonable than other dealers. Jaunita my service advisor was very good and very responsive. They have earned themselves another loyal customer! Well done and thank you for your professionalism! More