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Paul Miller Honda of West Caldwell

West Caldwell, NJ

Overview
Employees
Reviews
Vehicles
4.2
1,076 Reviews
Welcome to the Paul Miller Auto Group Family of Dealerships. At Paul Miller Honda, we pride ourselves on delivering a truly outstanding customer experience to our customers on all levels. We work hard at ensuring that our customers are dealt with honestly, in a straightforward manner, professionally, and courteously. We invite you to come in and experience the Paul Miller Difference.
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1170 Bloomfield Avenue

West Caldwell, NJ

07006

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Showing 1,076 reviews

February 05, 2024

Sales manager Rob S was rude. They tried to pressure us into buying a car and got upset when we wouldn’t pay over the sticker price. More

by papacy-malts.0k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose M. Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob S
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Mar 30, 2024 -

Paul Miller Honda of West Caldwell responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our General Manager, Dave Aspinall at (973) 808-9100.

January 29, 2024

Excellent service, everything was explained thoughtfully. Jose and Alejandro are the best. Thank you for your time and effort. More

by verlaine.hinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose M. Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Estremera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2024 -

Paul Miller Honda of West Caldwell responded

Hello Verlaine, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 21, 2024

Very great to work with! They were very helpful, nice and accommodating!Rob orraick was so helpful and went out of his way to be helpful! More

by nicki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Orrok
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Mar 30, 2024 -

Paul Miller Honda of West Caldwell responded

Nicki, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

January 17, 2024

Sales process was much faster with fixed pricing and final cost as expected. This is our third Honda from Paul Miller that speaks for itself. More

by Smith72603
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Garcia
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Mar 30, 2024 -

Paul Miller Honda of West Caldwell responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

January 17, 2024

My Sales and Leasing Consultant was Roman Fuchs. He is not on your list below, but I want you to know I would give him 5 Stars. He was so wonderful and helpfully from the moment I walked into the More

by dianematai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Fuchs 5 Stars
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Mar 30, 2024 -

Paul Miller Honda of West Caldwell responded

Hi, we're happy you found our staff to be so supportive during your experience here at Paul Miller Honda Of West Caldwell. We are always more than happy to assist you if anything else comes up. Take care!

January 12, 2024

Very friendly and makes you feel comfortable there. Rocco was my salesman he was great! More

by colleen.neilan4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Cataldo and Victor
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Mar 30, 2024 -

Paul Miller Honda of West Caldwell responded

Hi, thank you for sharing your positive experience! Until the next time we meet, take care!

December 30, 2023

Over all buying or leasing a car in this dealership is good. No communication issues More

by Sufi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Alcius
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Mar 30, 2024 -

Paul Miller Honda of West Caldwell responded

Hello Sufi, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2023

Excellent personal personalized service. No one rushed me and answered all my questions and concerns. More

by RosemaryP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Flavia Alarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman
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November 03, 2023

Serviced my vehicle quick, and efficiently. I was actually surprised, the turn around time was a half day They have earned my business. More

by dipper2034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose M. Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Flavia Alarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Estremera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Anderson, Peter Jarvis, Alex Morillo, David Garcia
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November 02, 2023

Always good service but should be told what's needed on vehicle while being worked on not after its done! Like needs brake fluid! Also time to update waiting room furniture More

by jacqm2
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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