Paul Miller Honda of West Caldwell

Not stressful. Patient. Everything was well explained. Jose did a great job! He was on top of everything. His customer service went above and beyond! Highly recommend! Came to inquire about a car and left Jose did a great job! He was on top of everything. His customer service went above and beyond! Highly recommend! Came to inquire about a car and left happy with a brand new one ! More

Great It is really a great pleasure on having my car service done @ Paul Miller Honda. I will definitely come for my regular services & will recommend to It is really a great pleasure on having my car service done @ Paul Miller Honda. I will definitely come for my regular services & will recommend to anyone More

Miracle Worker J-me My 2nd purchase with Jose & yet again has a happy customer! If you want a friendly experience & attention to detail see Jose. Thank you again. My 2nd purchase with Jose & yet again has a happy customer! If you want a friendly experience & attention to detail see Jose. Thank you again. More

Amazing Experience and what an Awesome Car! Thank you Jose! Paul Miller Dealership is the best! This is now my 4th car purchase with salesperson Jose Velasquez and man this guy never disappoints! Jose knows exa Paul Miller Dealership is the best! This is now my 4th car purchase with salesperson Jose Velasquez and man this guy never disappoints! Jose knows exactly what I want and makes sure I get it. He takes his time, super patient, answers all my questions and makes sure I leave with a huge smile on my face. I even got to bring my dog with me. They let her walk around the showroom and she got to meet all the staff members. Everyone was really nice. I will for sure continue to do business with Paul Miller and Jose. Thank you so much Jose for your kindness and making this experience delightful. You are a pro at what you do. Paul Miller is lucky to have you!!!! Keep up the good work! EMYLUV More

Excellent sales experience The entire sales process was fast and easy. I was comfortable working with everyone at the dealership. All of my questions were answered and my new The entire sales process was fast and easy. I was comfortable working with everyone at the dealership. All of my questions were answered and my new car was ready very quickly. More

fast and easy Man I have never had a problem or a long wait here. Great people sean and Kim are amazing and knowledgeable. Mechanics dont rush and get the job done Man I have never had a problem or a long wait here. Great people sean and Kim are amazing and knowledgeable. Mechanics dont rush and get the job done right I have an SI so I'm very picky when it comes down to everything and my trip there was great More

Excellet Service Service was excellent, as usual. i was especially pleased that, as i requested, you were able to raise the seat height to its highest position. Service was excellent, as usual. i was especially pleased that, as i requested, you were able to raise the seat height to its highest position. More

Royal class service !!! Royal class service is what you get when you visit Paul Miller Honda here in NJ. I live in Parsippany and Paul Miller Honda is about 15 miles away. Fo Royal class service is what you get when you visit Paul Miller Honda here in NJ. I live in Parsippany and Paul Miller Honda is about 15 miles away. For the past 5 and half years I have been going to Joyce Honda and all I received at Joyce honda is teh 3rd class service - Most horrible service I received so far. To start off with - I had a 2013 Honda Pilot which had door lock issue and it took 2 and half years for Joyce Honda to figure out the issue. It was a leased car and I returned it back. Then I purchased a 2016 Honda Pilot and in just one year leather seating started discoloring, homelink garage door opener would not work, Trims and plastic in the car would start coming off from different places and mainly the oil would leak like crazy. Joyce honda would not fix any of it as for 2 years they could not even duplicate the issue. Finally I spoke to Honda of Manufacturing after writing to the CEO and I was advised to see other deal. At this point I am really glad they suggested me to see other dealer because I was not planning to see anyone else but they asked me to see Paul Miller. So I decided to see Paul Miller and once at the dealer I met Kirk - Service manager. It took him just 10 minutes to look into everything and decided to replace the car seat because it was discolored (which it shouldn't have been) due to defective seat, replaced the homelink as it wasn't really working after he tried himself and changed the side door trim which was coming off. 2 and half yrs at Joyce Honda and just 10 mins at Paul Miller to duplicate it, accept it and fix it. I wish I could have gone there before. More

Consisently excellent! I have had the great fortune of working with this dealership/service department since I purchased my Odyssey in 2011. Their workis always excellent a I have had the great fortune of working with this dealership/service department since I purchased my Odyssey in 2011. Their workis always excellent as demonstrated by the fact that my car has never failed me. Their professionalism, upbeat attitude, and puntuality make service plesant. More

The salesman was very professional, met needs Very professional, met my needs. When I gave up they worked with me which allowed me to get the car I wanted. At the end I was satisfied with the choi Very professional, met my needs. When I gave up they worked with me which allowed me to get the car I wanted. At the end I was satisfied with the choice I made. More