Paul Miller Honda of West Caldwell

Great Experience !! This is our second lease wit the dealer and Jose and staff always work hard to give us exactly what we looking for and what we need.We feel very con This is our second lease wit the dealer and Jose and staff always work hard to give us exactly what we looking for and what we need.We feel very confortable saying and asking what we want with out gettin back a bad atttitude like others places or feeling any pressure. More

They have BIG problems Prior to this, I had good service. I kept my car in excellent condition. I was told by the service department.. I lived in the area so it was easier t Prior to this, I had good service. I kept my car in excellent condition. I was told by the service department.. I lived in the area so it was easier to go to. Well we moved about 50 miles away and I still went there for service. Every 5,000 miles! I recently had an acciden. I didn't know it was classified as an accident and was not covered.. OK! But the way I was told that as being yelled at by Morgan G. I am not a child.. I called my insurance company, they came to the Dealer. To inspect. I was covered 100%. Two weeks later, the car is still sitting there. I asked for a loaner car. No calls back! I am out close to $400. I called yesterday To get the mileage. Again no calls back. AND again nasty attitudes. They are NOT getting my business ever again. More

UN- Certified Honda I bought a 'Honda Certified used car' and after two months, the car started making noises while driving. I took it to another dealership and found ou I bought a 'Honda Certified used car' and after two months, the car started making noises while driving. I took it to another dealership and found out that the rear brakes and rotors were severely corroded and needed replacement. I had to spend an extra $1000 dollars to replace brakes and rotors. Just want to say that honesty and a good working relationship with customers is more important than sales numbers. I traveled for two hours to this dealership to buy the car and I would never recommend Paul Miller to anyone. More

Service that Exceeds Expectations I drove in to the service department on a Friday evening without an appointment because I discovered that both of my headlights were not working. Ther I drove in to the service department on a Friday evening without an appointment because I discovered that both of my headlights were not working. There were no service appointments available. I explained that I was on my way to pick up my daughter from college in upstate NY. Kirk took matters into his own hands and made sure that the bulbs were replaced and I was able to safely drive that night to pick up my daughter. I was so impressed by the personal "small town" service I received from this big dealership. Thank you, Kirk! More

Maintenance You guys are the best, went to you always for the maintenance of my suv and you did great. Keep it up. Thank a lot You guys are the best, went to you always for the maintenance of my suv and you did great. Keep it up. Thank a lot More

Great Service I bought a used BMW 328i two days ago on 5/12/18. The person who sold me the car was Roman Fuchs. He was an absolute pleasure to deal with. He was ve I bought a used BMW 328i two days ago on 5/12/18. The person who sold me the car was Roman Fuchs. He was an absolute pleasure to deal with. He was very personable, helpful, and knowledgeable. He made the process as simple as possible for me and was very friendly. - Ryan Turner More

Excelente Servicio Jose Velasquez nos ayudo muchismo en conseguir el carrro adequado para mi. Fue amable y muy servicial. Definitivamente volveria a ir a Paul Miller Hon Jose Velasquez nos ayudo muchismo en conseguir el carrro adequado para mi. Fue amable y muy servicial. Definitivamente volveria a ir a Paul Miller Honda y tambien los recomendaria a mis seres queridos y amistades. More

Excellent sales consultant Kim Hadden is an excellent sales consultant. He works at Paul Miller in west Caldwell nj. He showed me in detail the 2018 Honda CR-V. I purchased t Kim Hadden is an excellent sales consultant. He works at Paul Miller in west Caldwell nj. He showed me in detail the 2018 Honda CR-V. I purchased the Honda CR-V from Kim. Give him an Aplus for an excellent sales person. The best I’ve ever dealt with. He deserves to be Acknowledged. More

Excellent. Everyone was helpful and knowledgeable. Overall a very pleasant process. Jose was helpful, knowledgeable, and courteous. He was patient, kind, explained everything to me, and helped me with Overall a very pleasant process. Jose was helpful, knowledgeable, and courteous. He was patient, kind, explained everything to me, and helped me with my first lease. Go see him! He’s great! Thanks, Jose. More

HRV 2018 David Garcia and Alejandro Estremera were amazing!!!! Super friendly and excellent customer service. I would recommend family and friends. The dealer David Garcia and Alejandro Estremera were amazing!!!! Super friendly and excellent customer service. I would recommend family and friends. The dealership had a comfortable feel and we saw other customer service reps treat other customers with care. More