Paul Miller Honda of West Caldwell

Worst experience ever with a dealership. Had the instrument cluster lens replaced that was scratched from their prep when I took delivery. They ended up damaging the dash during the installat Had the instrument cluster lens replaced that was scratched from their prep when I took delivery. They ended up damaging the dash during the installation. If I didn't notice and pointed it out to them I would have been SOL. So far I've been very disappointed from their sales to service. I will take my business elsewhere in the future. Do yourself a favor and stay away from anything Paul Miller, my experience with their BMW branch a few years back was just as bad. More

New CRV Bought a new CRV from Paul Miller Honda. Went in with what I wanted in mind. A friendly and easy purchasing experience. Offered a fair price, in r Bought a new CRV from Paul Miller Honda. Went in with what I wanted in mind. A friendly and easy purchasing experience. Offered a fair price, in relation to MSRP and TrueCar values, and went through financing without troubles. Overall, a good experience. More

Great lease deal made better by superior customer service Justin Hinton and Flavia went above and beyond to make sure that we were satisfied and were very friendly. More than smooth/fluid deal process and tr Justin Hinton and Flavia went above and beyond to make sure that we were satisfied and were very friendly. More than smooth/fluid deal process and transaction and everything was explained very clearly so that we felt comfortable signing the deal More

Sales with compassion Great service, accommodations, interest in my feelings and "wait" time to review the options. The Information was presented in a clear, concise and m Great service, accommodations, interest in my feelings and "wait" time to review the options. The Information was presented in a clear, concise and manageable way to make an an informed and acceptable decision. Courteousness was demonstrated throughout the ordeal and appreciated. More

Smooth experience On entering the dealership, my wife and I were met by Newton Cintron. We explained the car we saw on line and were interested in. The process then wen On entering the dealership, my wife and I were met by Newton Cintron. We explained the car we saw on line and were interested in. The process then went smoothly. The price was very good, we had a very short back and forth to negotiate my trade in. It was all very positive with no high pressure tactics and a pleasant back and forth. Newton capably handled the insurance company changes as well as syncing our two phones forgoing his lunch. Highly recommend Paul Miller and Newton to sell you your next car. More

Overall Great Experience! Superb customer service and sales people! High quality product for a great price! Have only praise for this dealership and David Garcia. Will definite Superb customer service and sales people! High quality product for a great price! Have only praise for this dealership and David Garcia. Will definitely be recommending Paul Miller of West Caldwell and David to others More

Great service Very professional and friendly and waste no time to get deal done. David Garcia has very deep knowledge about the customer he is dealing and offered a Very professional and friendly and waste no time to get deal done. David Garcia has very deep knowledge about the customer he is dealing and offered a relative good price initially. And I decided to go through with him. More

Paul Miller Honda of West Caldwel Very professional and friendly staff. When we came in for CR-V EX-L Simon Curcio offered us an excellent offer/deal. At the time, I still wasn't sure, Very professional and friendly staff. When we came in for CR-V EX-L Simon Curcio offered us an excellent offer/deal. At the time, I still wasn't sure, but after shopping around - indeed, it was by far, the best price. When we came second time to complete paper work Melvin Duran explained all the required information and helped us to pick the right choice. Providing the correct options to car owners by analyzing their need is the best quality I would say about Melvin Duran Finally I rate my experience at 5 star out of 5 for all the experience I had with Paul Miller Honda of West Caldwell, Melvin Duran and Simon Curcio. More

GREAT SERVICE The service was great. We did a test ride of the car, and we believe we got a fair price. We were in a hurry that day, and David did everything he cou The service was great. We did a test ride of the car, and we believe we got a fair price. We were in a hurry that day, and David did everything he could to accommodate us. More

a pleasant vehicle purchase experience Recently purchased a certified pre-owned Honda here. My sales rep, Camilla Csuka ,was a pleasure to work with. She worked hard to arrive at an agreeab Recently purchased a certified pre-owned Honda here. My sales rep, Camilla Csuka ,was a pleasure to work with. She worked hard to arrive at an agreeable purchase price without applying any undue sales pressure. Aside from a miscommunication relating to taking possession of the vehicle the experience was pleasant. More