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Paul Miller Honda of West Caldwell
West Caldwell, NJ
1,072 Reviews
Welcome to the Paul Miller Auto Group Family of Dealerships.
At Paul Miller Honda, we pride ourselves on delivering a truly outstanding customer experience to our customers on all levels. We work hard at ensuring that our customers are dealt with honestly, in a straightforward manner, professionally, and courteously.
We invite you to come in and experience the Paul Miller Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,072 reviews
December 14, 2013
Dennis was great. He was very knowledgeable and helpful. Understood what I needed and helped me get there. He has also been very helpful and receptive since my purchase. Understood what I needed and helped me get there. He has also been very helpful and receptive since my purchase. More
by AndrewTK33
Employees Worked With
Dennis Brugger, Dennis Brugger
December 14, 2013
This is my 3rd Honda CRV lease from your dealership only because of Joe Kleter who has been wonderful and friendly with an excellent professional attributes. He is very knowledgeable of his work and genuine because of Joe Kleter who has been wonderful and friendly with an excellent professional attributes. He is very knowledgeable of his work and genuinely care about his client's concerns. He always makes it easier for me every time my lease is about to end. He is a valuable asset to your to company. Thank you Joe. God Bless! More
by crisfidel
Employees Worked With
Joseph Kleter
December 13, 2013
We are all searching…… best vacation destination, best ship, restaurant, chocolate, etc Then we finally go and it turns out to be not that great and we search, again. My search for a best place to purch ship, restaurant, chocolate, etc Then we finally go and it turns out to be not that great and we search, again. My search for a best place to purchase or lease Honda was over several years ago. I visited multiple dealerships to purchase a new car and finally found Paul Miller’s Honda. Lou Gentile is a very special person. He will make your experience so enjoyable that you will have a smile throughout the entire process. Best price, best customer service. Even if you have to drive extra 50 miles to get there you still be saving time and money. You will probably see a couple of dealerships on the way there. Don’t stop! Lou Gentile is the best there is. So if I need a car I am getting it done on the same day. That leaves more time for searching for other things. More
by 11Vovchik
Employees Worked With
Lou Gentile
December 13, 2013
This is the second time we have dealt with Paul Miller Honda and José Velasquez. The employees in each department at Paul Miller are friendly and provide excellent customer service! José is the best sa Honda and José Velasquez. The employees in each department at Paul Miller are friendly and provide excellent customer service! José is the best salesperson! He is friendly and tries very hard to get a great deal for you! He does not pressure you! He genuinely cares which is rare amongst car sales people. My husband and I would highly recommend Paul Miller Honda and especially José Velasquez! More
by rosetta13
Employees Worked With
December 13, 2013
My previous Honda lease was almost up and I was scouting my next car. Looked at three brands, consulted my insurance company and Consumer Reports recommendations. Paul Miller was on everyone's "good guy" li my next car. Looked at three brands, consulted my insurance company and Consumer Reports recommendations. Paul Miller was on everyone's "good guy" list. I went to check out the Accord to see if it met my particular needs and it did. Alejandro was very low key, positive, helpful, and enthusiastic...all together. I decided to buy right on the spot and got a great deal and about an hour later I had my new car. I've done business with many dealers over the 60 years that I've been driving and while I've found Honda dealers to be the nicest, these guys are a cut above that. I enjoyed the whole experience and even had pleasant conversations with other salesman on the floor while Alejandro was getting my paperwork done and the new car ready. If the vehicle lives up to my past experiences and the reviews and the dealership's service is good...I've made a friend for life! More
by msf3nton
December 12, 2013
Creiss is an amazing salesman. He is enthusiastic and knowledgeable about Honda products and the competitors. He is low key and responsive to questions. Creiss obviously really enjoys his job - it show knowledgeable about Honda products and the competitors. He is low key and responsive to questions. Creiss obviously really enjoys his job - it shows in his dedication and positive attitude. This was the second car we negotiated through Creiss and I would not hesitate to recommend him to others. He is not your typical car salesman and that it very refreshing! More
by Wendy3L
Employees Worked With
Creiss Whitfield
December 12, 2013
Great service. Lou Gentile made the experience a great one as he helped me through the whole process of getting a car. I enjoyed that he was very nice and friendly. one as he helped me through the whole process of getting a car. I enjoyed that he was very nice and friendly. More
by Charline90
Employees Worked With
Louis gentile, Lou Gentile
December 12, 2013
Here's the follow-up letter I wrote to Joe Kleter at Paul Miller Honda. If you're buying a Honda go to Joe! Dear Joe, Thanks so much for your email, nice to hear from you. The car is great and I Paul Miller Honda. If you're buying a Honda go to Joe! Dear Joe, Thanks so much for your email, nice to hear from you. The car is great and I am enjoying it - particularly with the weather we’ve had this week! I wanted to take the opportunity to tell you what a pleasure it was dealing with you Joe. You made the whole process straight forward, easy and very customer friendly. My brother-in-law Manny had purchased a car from you and had a similar excellent experience which was the main reason I sought you out. The car buying purchase can be overwhelming with choices, details and the negotiation process and you made it all so easy! I hope that Paul Miller Honda knows what a valuable asset that have in you as someone who is expertly knowledgeable about Honda vehicles and has such a winning way with customers! Best wishes for a Merry Christmas for you and your family. More
by Petunia528
Employees Worked With
Joseph Kleter
December 09, 2013
I recently leased another Honda accord, ( my third)... very satisfied with my salesman, Louis Gentile., service was excellent., Im extremely happy with my new Honda Accord.! very satisfied with my salesman, Louis Gentile., service was excellent., Im extremely happy with my new Honda Accord.! More
by sandrapxy
Employees Worked With
Lou Gentile
December 06, 2013
We have now purchased two vehicles from Lou at Paul Miller Honda. One used and one leased. I also have all my vehicle service performed at their location. You can't beat the price or service on the Miller Honda. One used and one leased. I also have all my vehicle service performed at their location. You can't beat the price or service on the oil change! I would recommend Lou and Paul Miller Honda without hesitation. More
by tvlagtmom
Employees Worked With
Lou Gentile
