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Paul Miller Honda of West Caldwell

West Caldwell, NJ

4.1
1,073 Reviews
Welcome to the Paul Miller Auto Group Family of Dealerships. At Paul Miller Honda, we pride ourselves on delivering a truly outstanding customer experience to our customers on all levels. We work hard at ensuring that our customers are dealt with honestly, in a straightforward manner, professionally, and courteously. We invite you to come in and experience the Paul Miller Difference.
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1170 Bloomfield Avenue

West Caldwell, NJ

07006

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Showing 1,073 reviews

December 17, 2013

I would highly recommend Paul Miller Honda of West Caldwell to anyone interested in buying a new or used vehicle. I just recently purchased my second used car from the dealership. The service was gr More

by ellen814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lou Gentile
Dec 18, 2013 -

Paul Miller Honda of West Caldwell responded

Ellen, I would like to begin by saying thank you so much for both your loyal business and this wonderful review. Our goal is to get you into a vehicle that best fits your needs, wants and lifestyle and make sure that you enjoy every minute of your stay in our dealership. Lou's ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable addition to our team. I will make sure he hears of your compliments. Thank you for your recommendations! We look forward to working with you again. Until then, be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Gratefully, Carlos Cueto General Manager

December 14, 2013

Dennis was great. He was very knowledgeable and helpful. Understood what I needed and helped me get there. He has also been very helpful and receptive since my purchase. More

by AndrewTK33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Brugger, Dennis Brugger
Dec 16, 2013 -

Paul Miller Honda of West Caldwell responded

Andrew, thanks so much for the nice review! Dennis is a key component of our team here at Paul Miller Honda and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals! Kind regards, Carlos Cueto General Manager

December 14, 2013

This is my 3rd Honda CRV lease from your dealership only because of Joe Kleter who has been wonderful and friendly with an excellent professional attributes. He is very knowledgeable of his work and genuine More

by crisfidel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Kleter
Dec 16, 2013 -

Paul Miller Honda of West Caldwell responded

It was a pleasure to read about your third lease experience with Paul Miller Honda. Congratulations on your CRV!  Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way.  It's delightful to know that Joe was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review.  It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best regards, Carlos Cueto General Manager

December 13, 2013

My previous Honda lease was almost up and I was scouting my next car. Looked at three brands, consulted my insurance company and Consumer Reports recommendations. Paul Miller was on everyone's "good guy" li More

by msf3nton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alejandro Estremera, Jr.
Dec 17, 2013 -

Paul Miller Honda of West Caldwell responded

Thank you for this great review! Alejandro truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous and he will be glad to hear you were able to perceive that. I do apologize for the little bit of a wait that you had to endure while taking care of the paperwork. We work hard to process everything as quickly as possible. Congratulations on your new Accord! As always, feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for exclusive deals. Kind regards, Carlos Cueto General Manager

December 13, 2013

We are all searching…… best vacation destination, best ship, restaurant, chocolate, etc Then we finally go and it turns out to be not that great and we search, again. My search for a best place to purch More

by 11Vovchik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Gentile
Dec 16, 2013 -

Paul Miller Honda of West Caldwell responded

On behalf of Paul Miller Honda, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Lou is a valued member of our team and it’s a delight to know that he has helped to proudly represent our dealership throughout your car purchase. Before your next servicing appointment, be sure to check our Facebook Offers tab for the latest exclusive coupons. Kind regards, Carlos Cueto General Manager

December 13, 2013

This is the second time we have dealt with Paul Miller Honda and José Velasquez. The employees in each department at Paul Miller are friendly and provide excellent customer service! José is the best sa More

by rosetta13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 16, 2013 -

Paul Miller Honda of West Caldwell responded

Rosetta, first I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. José's sales excellence is always consistent and I’m glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Also, check out our Facebook and Twitter for exclusive deals. Kind regards, Carlos Cueto General Manager

December 12, 2013

Creiss is an amazing salesman. He is enthusiastic and knowledgeable about Honda products and the competitors. He is low key and responsive to questions. Creiss obviously really enjoys his job - it show More

by Wendy3L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Creiss Whitfield
December 12, 2013

Great service. Lou Gentile made the experience a great one as he helped me through the whole process of getting a car. I enjoyed that he was very nice and friendly. More

by Charline90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis gentile, Lou Gentile
December 12, 2013

Here's the follow-up letter I wrote to Joe Kleter at Paul Miller Honda. If you're buying a Honda go to Joe! Dear Joe, Thanks so much for your email, nice to hear from you. The car is great and I More

by Petunia528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Kleter
December 09, 2013

I recently leased another Honda accord, ( my third)... very satisfied with my salesman, Louis Gentile., service was excellent., Im extremely happy with my new Honda Accord.! More

by sandrapxy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Gentile
Dec 10, 2013 -

Paul Miller Honda of West Caldwell responded

Sandra, thank you so much for loyalty to our dealership and for going out of your way writing this marvelous review! Louis is a key component of our team here at Paul Miller Honda and he will be very happy to hear about your experience. Congratulations on your new Honda Accord! We look forward working with you again in the future. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals! Carlos Cueto General Manager

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