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Paul Miller Honda of West Caldwell - Service Center

West Caldwell, NJ

2.5
198 Reviews

198 Reviews of Paul Miller Honda of West Caldwell - Service Center

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August 21, 2021

Morgan (Service Dept) was exceptional! She was helpful and honest about the time the repairs would require More

by allisonbcalabrese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Flavia Alarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan
Aug 23, 2021 -

Paul Miller Honda of West Caldwell responded

Thank you for your great review! We are glad to be able to assist you and hope to see you again soon!

Aug 25, 2021 -

Paul Miller Honda of West Caldwell responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 16, 2021

The rep at the service desk was patient, honest and informative. The wait could have been longer, but somehow the rep was able to get my car service and I was able to leave much sooner than I expecte More

by woodhockey456Ike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Guido
Aug 16, 2021 -

Paul Miller Honda of West Caldwell responded

We appreciate your positive review! Thank you for being our customer. We look forward to seeing you again in the future!

August 08, 2021

Organized and Fast Servive with good internet options for scheduling More

by phioliveira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan, Kirk Quinones
Aug 09, 2021 -

Paul Miller Honda of West Caldwell responded

Thank you for your 5 star review! We are happy to be able to provide you with an organized and fast service experience. Thank you for being our customer!

July 20, 2021

I don’t have to wait for my appointment when I get there. People are friendly, courteous and very accommodating. I got my car early than promised. I’m very satisfied with the work on my car. I appreciate all More

by Terrytan44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Quinones
Jul 21, 2021 -

Paul Miller Honda of West Caldwell responded

We are pleased to hear about your experiences with us and we thank you for taking the time to provide us with your positive feedback!

July 06, 2021

this location always a pleasure to deal with, the service reps are always polite and very helpful to deal with. the waiting room is wide open and not crowded with drinks or snacks available if you choose to More

by carol
Recommend Dealer
Yes
Employees Worked With
Dominick
Jul 07, 2021 -

Paul Miller Honda of West Caldwell responded

We are happy to hear about your experience with us and we appreciate the wonderful feedback!

June 30, 2021

It’s the best dealership around. They do a great job with my service and I have purchased 3 automobiles from that dealership. Dom my service advisor is great More

by Rknott9999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dom, Kirk Quinones
Jul 01, 2021 -

Paul Miller Honda of West Caldwell responded

Thank you for taking the time to provide us with your wonderful feedback!

Jul 01, 2021 -

Rknott9999 responded

This is the Best Dealership!

June 25, 2021

Excellent customer service department. Very pleased with workmanship . Love my Honda HRV More

by Martha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk Quinones
Jun 28, 2021 -

Paul Miller Honda of West Caldwell responded

Thank you for taking the time to provide us with your positive feedback!

Jun 28, 2021 -

Martha responded

Excellent customer service and friendly staff

June 06, 2021

Service is always the best! Been coming here since 2013 and never disappointed. Courteous, efficient staff, Make an appointment and they're ready for you. More

by genmager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan Guido. Also Dennis and Mike who drove me home Friday and back Saturday , Kirk Quinones
Jun 07, 2021 -

Paul Miller Honda of West Caldwell responded

We appreciate your loyalty and thank you for the wonderful review!

May 27, 2021

Dominic was extreemly helpful and accomodating for this warranty/oil change/ new wiper blade visit. This is my 5th vehicle with Paul Miller and next year will be number 6th. More

by clsloane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic
May 27, 2021 -

Paul Miller Honda of West Caldwell responded

We are happy to know Dominic was helpful during your visit and we thank you for your feedback!

April 29, 2021

Everyone I dealt with were very professional and pleasant. They checked everything on the car and gave a full report on what they found.I feel confident that my car is in tip top condition. More

by Gingersnap522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Quinones
May 04, 2021 -

Paul Miller Honda of West Caldwell responded

Thank you for taking the time to provide us with positive feedback on your recent experience with us!

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