Paul Miller Honda of West Caldwell - Service Center

Brought the accord in for safety recall. Dominic made everything run smoothly and hassle free. He called when the car was ready. Every thing was good. everything run smoothly and hassle free. He called when the car was ready. Every thing was good. More

A positive experience. I was serviced in a timely manner. Recommendations were made but I didn't feel pressured. Morgan was a pleasure to deal with. Recommendations were made but I didn't feel pressured. Morgan was a pleasure to deal with. More

Dominic was absolutely amazing! He kept us up to date on my car and even found a missing key I needed that was never given to me from the other dealership. This would have saved me the headache of having my my car and even found a missing key I needed that was never given to me from the other dealership. This would have saved me the headache of having my car towed instead on my tires just being changed, but it all worked out! Thank you again Dominic for doing right by me and my car and for your great customer service! More

I received an early morning appointment and a loaner car as requested. And my car was ready for pick up at the time promised. I love this place and will get my next Honda from Paul Miller in West Caldwell! as requested. And my car was ready for pick up at the time promised. I love this place and will get my next Honda from Paul Miller in West Caldwell! More

Very pleased and that is all I gave to say. It’s absurd that I have to go on for twenty five words to express my opinion that I have to go on for twenty five words to express my opinion More

The maintenance representative was very professional and the service was completed right on time. I was advised on all aspects of service before and after, Bryan is truly an asset to your company the service was completed right on time. I was advised on all aspects of service before and after, Bryan is truly an asset to your company More

Honest, they did an excellent job keeping tabs with me and keeping my car in good shape. Not to mention the service I needed was excellent. and keeping my car in good shape. Not to mention the service I needed was excellent. More

Service team is always helpful & gives insightful info about different things to expect about my car like airbag sensors & coupons available! (I always check on available service/parts specials online & t about different things to expect about my car like airbag sensors & coupons available! (I always check on available service/parts specials online & that are emailed to me before I come in for service.) Paul, Brian & Kim are great & truthful about what exactly is needed - which is why I always come back for service, tires, & when it comes time to buy a new Honda! I started with a Honda Pilot in 2008 when my 3 kids were younger and carpooled with neighbors to school, then downsized to a CRV in 2013, then my 2nd CRV in 2019. In sales, I dealt with Kim Hadden for the 1st 2 vehicles-great sales guy! More

I was immediately greeted upon arrival by a friendly and patient service associate. The waiting accommodations allowed me to work on the premises and use free WiFi. patient service associate. The waiting accommodations allowed me to work on the premises and use free WiFi. More

I don’t remember the man who helped me, but he was great. My car was done in half the time that I was told. Maybe, Ryan not 100% sure. My car was done in half the time that I was told. Maybe, Ryan not 100% sure. More