Paul Miller Toyota of West Caldwell

Great experience. Robert Rago was my sales person and he was very clear and concise regarding the business points of the transaction. The finance person was also very Robert Rago was my sales person and he was very clear and concise regarding the business points of the transaction. The finance person was also very helpful. More

waiting room comfortable serviceman pleasant wait was short Pleasant waiting roomPersonnel knowledgable visit shorter than expected Work completed as expected Employees helpful no problems with service or wait Pleasant waiting roomPersonnel knowledgable visit shorter than expected Work completed as expected Employees helpful no problems with service or wait timeWill recommend your facility and use you for all future car purchases or problems More

Excellent Experience It was my 10,000 mile check-up. My service manager was very pleasant to deal with. My car was ready when he said it would be. I was pleased! It was my 10,000 mile check-up. My service manager was very pleasant to deal with. My car was ready when he said it would be. I was pleased! More

My second lease and I couldn’t be happier! This was my second experience with leasing a Toyota. I couldn’t be more comfortable with my experience and I’m very happy with the car that Stan helpe This was my second experience with leasing a Toyota. I couldn’t be more comfortable with my experience and I’m very happy with the car that Stan helped me with. He made the experience very nice and I would definitely go back. I have already recommended some more people who are looking for cars to go there! Buying cars can be stressful but Stan made it a comfortable nice experience both times! More

Outstanding customer service! Fair price for the car. My salesmen, Jim Velsor, went out of his way to guide me through the purchase and to demonstrate the new functionality of the 2018 Camry. The price wa My salesmen, Jim Velsor, went out of his way to guide me through the purchase and to demonstrate the new functionality of the 2018 Camry. The price was fair and I was given an additional $500 off the Tru Car price. The service department manager, Chris, was very kind to me during this process. He also volunteered to walk me through any of the Camry's new features, More

AWSOME!!! The staff was exceptional. They assisted my husband and myself when we broke down three blocks away...i didn't get the manager's name (he sat in the The staff was exceptional. They assisted my husband and myself when we broke down three blocks away...i didn't get the manager's name (he sat in the small office in the service department) but He never hesitated to send someone to assist us...TWICE.... Thank you Paul Miller Toyota. More

Very professional Extremely courteous and professional. They took care of me right away and moved along as soon as they could so my wait was quick & smooth. Extremely courteous and professional. They took care of me right away and moved along as soon as they could so my wait was quick & smooth. More

Satisfied Completely satisfied with my service experience, from the on-line booking to the actual visit and servicing. . . . Least satisfying is the requiremen Completely satisfied with my service experience, from the on-line booking to the actual visit and servicing. . . . Least satisfying is the requirement for 25 words minimum in order to submit this rating ! Now I can also add the "Verification" process is a complete waste of my time and completely "turns me off" as far as submitting this review ! ! !😒 More

Only will service with John Brock John Brock is not only the standard service writer , he set the bar for all others. with his attention to detail. He's not looking over the shoulder o John Brock is not only the standard service writer , he set the bar for all others. with his attention to detail. He's not looking over the shoulder of the customer he's helping looking for his next sale, he's focused on the customer at hand. He should teach a class on how to be the best service consultant . More

He a excellent sales person In my estimation Jim velsor handle the sale very professionally and very courteously I think Jim it's definitely an asset to Paul MillerToyota dealers In my estimation Jim velsor handle the sale very professionally and very courteously I think Jim it's definitely an asset to Paul MillerToyota dealership More