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Paulding Chrysler Dodge Jeep Ram
Dallas, GA
4,132 Reviews
At Paulding CDJR, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. We strive to make Paulding CDJR a friendly place to be and a satisfying experience whether you're buying a new or used car, getting service on a vehicle, or taking part in a special or event.
Paulding CDJR serves Kennesaw, Dallas, Marietta and Smyrna, GA
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,132 reviews
May 26, 2021
I bought a car from a salesman referred to as xx. John or Pope John Paul II. Other salesmen at the dealership hyped him up that takes such good care of his customers. He SWORE the previous owner took real go Pope John Paul II. Other salesmen at the dealership hyped him up that takes such good care of his customers. He SWORE the previous owner took real good care of the car. While I was looking in the car, there was dried up candy, clear as day. So that means the detailers either didn't clean the care AT ALL, they don't know their job or they were just lazy that day, I guess! So the car had to be sent BACK to be cleaned. After I drove the car off the lot, the AC wasn't working, the transmission was slipping and there were mysterious tiny bugs in the car. They fixed the AC by putting the freon back in the car and then told me that they were not able to fix the transmission because they didn't have the necessary equipment. I was also told to wait 30 days for my warranty to kick in and that would cover it but I had to take it to a GMC dealership for the repair. They confirmed that the warranty DID NOT, in fact, cover the $350 repair and now the dealership won't cover it because the service was not done with them. YOU TOLD ME TO TAKE IT SOMEWHERE ELSE BECAUSE YOU DIDN'T HAVE THE EQUIPMENT!!! I went back to the dealership and have been transferred back and forth from sales to service and back again. NO ONE is taking ownership for the issues that I have had with this car and I haven't even made my 1st payment yet!!!! They asked what type of bug is in the car that are crawling on people in the back seat. I AM NOT AN ENTOMOLOGIST!!! They are NOT bugs I brought in the car for sure...like xxx?!?!? I have been getting the runaround for two weeks!!! DO NOT BUY A CAR HERE!!! THEY LIE, PASS BLAME AND JUST LOOKING TO GET OVER ON PEOPLE TO SELL CARS. More
by T. Holland
Employees Worked With
John Frazier, Matt Whittinger, John (Salesman), John Frazier
May 25, 2021
Dean Rewis, what customer service, outstanding. He helped me in any and every way. He made my purchase past great. Very hospitable and kind. Thanks me in any and every way. He made my purchase past great. Very hospitable and kind. Thanks More
by DANNYAVERY33
Verified CustomerEmployees Worked With
Dean Rewis ?????
May 25, 2021
The worse experience I have ever had at any dealership I have ever been to. I will NEVER get another car from Chrysler because of them. have ever been to. I will NEVER get another car from Chrysler because of them. More
by monique.glover
Employees Worked With
John (manager), Vinnie Oddo
May 24, 2021
We had some maintaince work done on my 2016 Dodge Journey. . Joseph was great with communicating with us and we was able to pick up our car at the time he promised. Journey. . Joseph was great with communicating with us and we was able to pick up our car at the time he promised. More
by jr726
Employees Worked With
Joseph Drupiewski
May 24, 2021
Nice place clean place nice service happy to shop here. The price here is fair the people are easy to work with. I will suggest my friend to come The price here is fair the people are easy to work with. I will suggest my friend to come More
by dannifang
Employees Worked With
Frank, Miriam Vazquez
May 23, 2021
I had a great experience at this particular dealership. My salesman John F Lloret was very helpful and he showed me that he was there for me. If I had any questions or ever had to call him he will always My salesman John F Lloret was very helpful and he showed me that he was there for me. If I had any questions or ever had to call him he will always respond and if he miss a call from you he always call you back. He was a good communicator and very helpful and I really appreciate that. Thank you ( John F Lloret ) and thanks to the sales manager ( Gerald Ugbana ) More
by El18
Employees Worked With
John F Lloret , Gerald Ugbana
May 23, 2021
Yes the experience was great from the sales manager to the awesome sales person Nichole walker no pressure Which I hate I have bought five cars or trucks drone Dallas dodge an as always it been great just the awesome sales person Nichole walker no pressure Which I hate I have bought five cars or trucks drone Dallas dodge an as always it been great just wish the service department was as on key had supposed to got free oil changes an nearly every time I got charged More
by ROBBY.SHULER
May 22, 2021
Awesome customer service!!! Keep up the good work !!! Thank you for fixing my car issues!!!Couldn’t of done it without you thank you Robert!!! Thank you for fixing my car issues!!!Couldn’t of done it without you thank you Robert!!! More
by pcorrea6948
May 22, 2021
Service was incredible - they even washed the car. Aundrea was always there to help and make sure the car repairs when smoothly. Thank you so much for the great work ! Aundrea was always there to help and make sure the car repairs when smoothly. Thank you so much for the great work ! More
by malikhakim
Employees Worked With
John Frazier, Aundrea Lee
May 20, 2021
Excellent service,Glenda& Kenny was the best Love ❤️ my Excellent service,Glenda& Kenny was the best Love ❤️ my truck! Great group even when you go back for questions!!!!🙋🏽♀️👋🏽 Snacks &drinks are a Excellent service,Glenda& Kenny was the best Love ❤️ my truck! Great group even when you go back for questions!!!!🙋🏽♀️👋🏽 Snacks &drinks are available for customers. More
by NODABS47
Employees Worked With
Finance lady, Rober , Glenda Frazier
