
Paulding Chrysler Dodge Jeep Ram
Dallas, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Poor communication, otherwise good The work done on my vehicle was good, but I wish my service representative had kept me up to date throughout the extended time it took to get my car r The work done on my vehicle was good, but I wish my service representative had kept me up to date throughout the extended time it took to get my car repaired (took 2.5 days to replace a couple of tires, do an alignment, and change the oil). I had to call numerous times to get updates on my car, even when my representative told me he'd call me right back. The time it took to get my car back did seem a bit excessive, but it's hard to tell if there's anything the service department could have done better since I am not entirely sure why it took so long due to poor communication. More
Best Deals Got a great deal on new 1500. Easy going with no pressure. Great sales reps work at this location and made it fast and easy for me. Got a great deal on new 1500. Easy going with no pressure. Great sales reps work at this location and made it fast and easy for me. More
Excellent experience Your customer service exceeded my expectations. I would recommend your service department. The work was done timely and I was pleased with the quali Your customer service exceeded my expectations. I would recommend your service department. The work was done timely and I was pleased with the quality of the work. More
Price advertised not honored Advertised price was not honored. After over an hour they decided to let me know that my credit was too good and that I did not qualify for the adver Advertised price was not honored. After over an hour they decided to let me know that my credit was too good and that I did not qualify for the advertised price. I had to ask for my key back (trade in) three times before I was allowed to leave. Apparently Ram gives better deals to people who dont pay their bills. If you visit this dealer be sure to confirm the price before they waste half your day and do the bait and switch. More
Brake service Went in for some squealing brakes for my 2500 ram, while I was there they completed a recall for a steering link, and completed my break repair with Went in for some squealing brakes for my 2500 ram, while I was there they completed a recall for a steering link, and completed my break repair with no problem. Very satisfied with the outcome. At check out I was reminded that there may have a coupon or two online that I can use. I looked, and found one. I like a dealership that looks out now only for themselves that for their customers as well. More
Tire replacement Fadil did an outstanding job. Great service! Fadil did an outstanding job. Great service! Fadil did an outstanding job. Great service! Fadil did an Fadil did an outstanding job. Great service! Fadil did an outstanding job. Great service! Fadil did an outstanding job. Great service! Fadil did an outstanding job. Great service! More
Incompetent service for a recall visit I made a reservation 5 days prior to my appointment, it was for a recall on a 2017 Dodge Durango. I was told if I get there at 7:30am I can have my ca I made a reservation 5 days prior to my appointment, it was for a recall on a 2017 Dodge Durango. I was told if I get there at 7:30am I can have my car done within 2 or 3 hours at most. I dropped my car off at 7:30am, I came back at noon to find nobody had done anything to my vehicle. First I was told there were many cars that morning, then I was told the person I made the reservation with called in sick. So they took my car and just left it there. I will not be returning to that location for any reason. If I could use a negative star rating I would. More
Taken care of!! I had a wonderful experience. I dreaded the car buying process but the team at Paulding Chrysler Dodge Jeep Ram made it a painless experience. They al I had a wonderful experience. I dreaded the car buying process but the team at Paulding Chrysler Dodge Jeep Ram made it a painless experience. They also previously took care of both my brothers with their purchases. I will definitely recommend them in the future. More
Awesome Great staff-Excellent service—thanks for going above an beyond what I expected - Trish Robbins was awesome-we will be sending people your way for a gr Great staff-Excellent service—thanks for going above an beyond what I expected - Trish Robbins was awesome-we will be sending people your way for a great buying experience More
Friendly professionalism from start to finish My service agent, Sean, was beyond professional. He greeted me promptly and explained in detail the next steps to resolve my check engine light conce My service agent, Sean, was beyond professional. He greeted me promptly and explained in detail the next steps to resolve my check engine light concerns. The tech diagnosed the correct action to be taken to fix my problem as efficiently and cost effectively, and got me back on the road soon thereafter. A car is a big investment and having confidence in the dealership service team is paramount in gaining a client's support and keeping it purring like a kitten for years, and Paulding Jeep delivered. More