Paulding Chrysler Dodge Jeep Ram

Best customer service ever! I dealt with Jerica. She was awesome. Very understanding, knowledgeable, and pleasant to work with. I went back to Paulding Chrysler Jeep dealership b I dealt with Jerica. She was awesome. Very understanding, knowledgeable, and pleasant to work with. I went back to Paulding Chrysler Jeep dealership because she was so great when we bought our Truck. She made the experience enjoyable and worth the time to go there. I made a really good friend! More

Follow Through From Sale I bought a 2016 Jeep Rubicon-Loaded in Oct 2016 from Paulding CDJR. I purchase the additional Maintainence Warrenty where everything is covered except I bought a 2016 Jeep Rubicon-Loaded in Oct 2016 from Paulding CDJR. I purchase the additional Maintainence Warrenty where everything is covered except wear parts (brake shoes, belts, hoses, etc). Up to 100k miles. These guys nailed it and looked up to check any parts recalls while I was there. Fixed and replaced the Takata Airbag that has an open recall. Checked everything and was very courteous. More

Horrible Service Dept I do not have much confidence in this dealer. First told me nothing was wrong because it wasn’t giving a code. They finally looked into it after me ma I do not have much confidence in this dealer. First told me nothing was wrong because it wasn’t giving a code. They finally looked into it after me making a fuss over it and turns out the thermostat was bad!! Finally get my car back that’s a 2017 so still under manufacturing warranty and the problem is not fixed. My gauge still shows the engine to be running cooler than supposed to. Take it back and they ask me wat I want it to be at?!?! I want it to be at what it’s supposed to be like when I bought the car!!!they give me a loaner car that is TRASHED, and I finally had to get in touch with them a few days later and they tell me it’s fine still no codes or anything. Obviously it’s not fine so I will have to take to a different dealer. When you try to get in touch with service manager it always goes to voicemail but then says the mailbox is full so you can’t leave a message. Not pleased with this dealership will never take my car here or do business here. More

Extremely helpful Stef Forsyth was extremely helpful and informative.yall resolved the issue that Carmax was not able to fix in the last 4 months! Extremely quick tur Stef Forsyth was extremely helpful and informative.yall resolved the issue that Carmax was not able to fix in the last 4 months! Extremely quick turn around. More

Very good The routine maintenance didn't take too long to complete however it was a while before my car was taken to the service garage though I was on time for The routine maintenance didn't take too long to complete however it was a while before my car was taken to the service garage though I was on time for my appointment. More

Always great I have honestly had a great experience every time I visit. Between buying my car and servicing it, they have never let me down. Mohammad always makes I have honestly had a great experience every time I visit. Between buying my car and servicing it, they have never let me down. Mohammad always makes a point to say hello when he sees me in for service(he sold me the car). I appreciate him and the company. More

Check engine light Donna was very professional and explained the process. She contacted the other dealer that caused my problem. I was also given a loaner vehicle to use Donna was very professional and explained the process. She contacted the other dealer that caused my problem. I was also given a loaner vehicle to use. More

Very friendly and courteous We’ve been going here since We bought our first Jeep in 2015 and our son’s car for service before that. We have never been disappointed so when I too We’ve been going here since We bought our first Jeep in 2015 and our son’s car for service before that. We have never been disappointed so when I took my 2015 Jeep in for service and decided to check out the new ones, I knew I would be treated right. Eric Stallworth was a great help and if you need a good salesman, who isn’t pushy, ask for him. I went in for service and bought a new vehicle. Love it! More

Good experience Had a good experience with our sales person Miriam. Everyone was very friendly and I got to be the first of the day to gong the gong. The only thing I Had a good experience with our sales person Miriam. Everyone was very friendly and I got to be the first of the day to gong the gong. The only thing I had a problem with is no one is there to explain the features of the truck that I purchase, I was glad the owner manual was still in the the truck, you have a lot of good things going I did get a hat thank you More

New Journey I would recommend the sales team for an outstanding job. I had a great time with them and while looking for my next automobile. Thanks to you all. I would recommend the sales team for an outstanding job. I had a great time with them and while looking for my next automobile. Thanks to you all. More