Paulding Chrysler Dodge Jeep Ram - Service Center
Dallas, GA
1,920 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center
The service directors waited for my car to be towed in after service closed on a Saturday and as soon as they were able to get to it, kept me posted on the progress of the repair via phone and text. And m after service closed on a Saturday and as soon as they were able to get to it, kept me posted on the progress of the repair via phone and text. And my car was washed was well, an unexpected bonus. More
They were very helpful and made sure I knew problems. There was a little lack of of communication one day but they more than made up for it. A+ service. There was a little lack of of communication one day but they more than made up for it. A+ service. More
I was greeted promptly by a service writer. I told her so need an oil change. I was there at 7:30 AM. I explained to her I needed be out by 9AM to make a 9:30 appointment. Thanks to her and the service tech need an oil change. I was there at 7:30 AM. I explained to her I needed be out by 9AM to make a 9:30 appointment. Thanks to her and the service techs I was able to make my appointment More
Everyone at this dealership made me feel at home. I have mobility issues and everyone helps me. The entire dealership assisted me. Great teamwork always! mobility issues and everyone helps me. The entire dealership assisted me. Great teamwork always! More
Outstanding customer support where others fail. Paulding CDJR’s service facility is leaps and bounds above the competition. Their service managers and technicians actually know what they are doing and do it CDJR’s service facility is leaps and bounds above the competition. Their service managers and technicians actually know what they are doing and do it well. More
The agent that help me was Glenda and she did an amazing job with filling me in on what was being done, what needed to be done and told me about a deal which I took advantage of. Great Service. job with filling me in on what was being done, what needed to be done and told me about a deal which I took advantage of. Great Service. More
Glenda Frazier is absolutely amazing!! I received a free oil change for my birthday and she made sure that it was taken care of 100%. She also helped me get my tire rotation set up and had it taken care of oil change for my birthday and she made sure that it was taken care of 100%. She also helped me get my tire rotation set up and had it taken care of so I didn’t have to pay anything! She’s exactly the type of person I want to deal with when dealing with a service department. I have heard negative comments regarding the service department at this location so I was weary about having my truck serviced here. But she completely changed my outlook and I will be bringing my truck here from now on!! Get that girl a raise!! More
As always a great service experience. Donna was great and the service center was comfortable as always even for my short wait. Great dealership to work with. the service center was comfortable as always even for my short wait. Great dealership to work with. More
Donna is great and our service consultant with our first Jeep and this New one. We are taking care of all the time. We love the service and our Jeep! Jeep and this New one. We are taking care of all the time. We love the service and our Jeep! More
Took my Cherokee in because it was burning oil. Come to find out it is a known problem that nothing is being done about. I got a rental vehicle which I had to pay for because they failed to tell me when I find out it is a known problem that nothing is being done about. I got a rental vehicle which I had to pay for because they failed to tell me when I dropped my vehicle for service that the motor was an ongoing problem and since there was no claim I was responsible for the rental. More