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Paulding Chrysler Dodge Jeep Ram - Service Center

Dallas, GA

4.3
1,919 Reviews

1,919 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center

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August 28, 2020

I was very pleased with the service !Miss Glenda in I was very pleased with the service ! Miss Glenda in customer service was very professional and understanding. Thank you for everything! I'll be b More

by flomagiu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda , Sam Meeks
Aug 31, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

It really means a lot to us that you took the time to write such a positive review about Paulding Chrysler Dodge Jeep Ram so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

August 26, 2020

nobody have gotten back in touch with me on my deer sensors and i ask for my car not to be ran through the car wash and it was now my car have web scratches. More

by deandrenew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Meeks
Sep 14, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, thanks for reaching out to us. Here at Paulding Chrysler Dodge Jeep Ram we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. If you would like to discuss your experience in more detail, please give us a call at (770) 872-4764 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.

August 26, 2020

LOVE THE WAY THEY SERVE YOUR NEEDS! 5 🌟 ⭐ TO DONNA ON SERVICE DEPARTMENT SHE IS THE BEST ALWAYS THERE TO ASSIST AND WORKS WITH YOUR AVAILABLE TIME More

by moraleslicette14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna, Sam Meeks
Aug 31, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, we're so glad that we were able to go above and beyond your expectations! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

August 26, 2020

Very clean and inviting atmosphere. Thanks for your exceptional service. Will definitely return if there is a need for additional service on my vehicle. Thanks More

by willfain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shout out to Donna and her awesome customer service!!!!!
Aug 31, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Willfain, we are pleased to hear of your experience with us here at Paulding Chrysler Dodge Jeep Ram. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 25, 2020

Employees I worked with were helpful and did their best to allow me to have a great customer service experience. I would like to come back again for service More

by paratrooperpete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley abrams
Aug 31, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Paulding Chrysler Dodge Jeep Ram! Please don't hesitate to reach out to us if there's anything more we can do!

August 25, 2020

Mr Anthony was my contact service person he was very professional and courteous. I thank him for his service even though I didn't get my car fixed there. More

by Ms. Lillie
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr. Anthony
Aug 31, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

August 25, 2020

Glenda Frazier from the service department was really helpful and courteous. The waiting lounge is clean and has Starbucks coffee and snacks. They were able to get my vehicle in for service without any a More

by TK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Meeks
Aug 31, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

August 25, 2020

Finally fixed my problem after bringing it back 3 times. Seem to be understaffed still and I believe new management Is in place but no improvement yet. 1 Star is an overstatement! More

by katieramsey83
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
None
August 24, 2020

Experienced great customer service throughout the entire process. Glenda has great customer service skills and made me feel welcomed. The wait to get my car serviced was not as long as expected, I was very More

by Chelsey Hollinshed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda (service)
Aug 25, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Hi Chelsey, thank you so much for your positive comments about Paulding Chrysler Dodge Jeep Ram! Please don't hesitate to reach out if there's anything additional we can do for you.

August 21, 2020

John honored a quote from a previous service writer and was able to work me in the following day. Super service and had my car done in 2 hours. More

by jrhack79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Aug 25, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words about your experience here at Paulding Chrysler Dodge Jeep Ram. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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