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Paulding Chrysler Dodge Jeep Ram - Service Center

Dallas, GA

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1,920 Reviews

1,920 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center

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February 20, 2020

Fantastic service center, friendly and very professional. Service rep was very good. She had my Jeep registered and my wife and I settled for a short wait. Vehicle was ready in no time. More

by Tom
Recommend Dealer
Yes
Employees Worked With
Nicole Traverse
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Feb 24, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Tom, thank you so much for your kind words about your experience here at Paulding Chrysler Dodge Jeep Ram. We try every day to satisfy our customers and it’s always nice to know when we succeed.

February 20, 2020

My truck been in the shop since Thursday of last week and I haven’t heard from my service advisor yet, this is worse experience. More

by gary
Recommend Dealer
No
Employees Worked With
Stefan Forsyth
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Mar 07, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Gary, thanks for reaching out to us. Here at Paulding Chrysler Dodge Jeep Ram we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (770) 443-2277 and we will do our best to make this better.

February 19, 2020

They are always caring and efficient. I really like working with this dealership! They took me home and also came back and picked me up. They are very accommodating. More

by Frankie
Recommend Dealer
Yes
Employees Worked With
No one listef
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Feb 24, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Paulding Chrysler Dodge Jeep Ram. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again. Have a great day!

February 19, 2020

Went in with an issue in our Grand Cherokee and within 5 minutes of talking to 2 people they knew what the problem was. Very helpful and friendly. Tara was great.Knowledgable, very easy to get in touch with More

by Grady
Recommend Dealer
Yes
Employees Worked With
Tara, Donna and a gentleman in Service
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Feb 24, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Grady, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Paulding Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Have a wonderful day!

February 19, 2020

Nice up to date dealership, quick friendly service. Very large and comfortable lounge area to wait for your vehicle. Nicole Traverse was helpful and very professional. More

by shawn.m.roberts42
Recommend Dealer
Yes
Employees Worked With
Nicole Traverse
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Feb 24, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Shawn, thank you! We take our reviews seriously and are delighted to hear about your visit. At Paulding Chrysler Dodge Jeep Ram we are always striving to do better than your last visit. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

February 18, 2020

Stef and his team are fabulous. They take the time to explain every detail to the customer and make sure you feel comfortable. They do great work! More

by saratwiggs
Recommend Dealer
Yes
Employees Worked With
Eric Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Meeks
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Feb 24, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Paulding Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Take care.

February 18, 2020

I came in for a routine ol change on my Jeep Compass.Customer service and time that it took was Awesome. Trisha Robbins went FAR beyond what she had to in regards to customer service. More

by Palmer2019
Recommend Dealer
Yes
Employees Worked With
Trisha Robbins 5 Stars!!
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Feb 24, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Paulding Chrysler Dodge Jeep Ram for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. Take care!

Feb 24, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Paulding Chrysler Dodge Jeep Ram for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. Take care!

February 16, 2020

Nicole went above and beyond! Great job!! I have been going to another dealer for many years then I figured out what I had been missing. More

by Ron
Recommend Dealer
Yes
Employees Worked With
Nicole Traverse
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Feb 24, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Ron, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Paulding Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Have a great day!

February 16, 2020

Two weeks ago I show up without appointment for service I’m told they are not taking customers without appointment (This was a Saturday), I totally understand, I proceed to book an appointment two weeks ou More

by LMAGANAJR
Recommend Dealer
Yes
Employees Worked With
Tara
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Feb 24, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (770) 443-2277 to share more details about your visit so we can make things right.

February 15, 2020

It’s ok some visits are unfavorable but most are pretty good. It depends who you get. I have to be sure to ask questions and make requests otherwise I always I feel they try to get over. More

by ecabassajr
Recommend Dealer
Yes
Employees Worked With
Trish in service #1 awesome always
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Feb 24, 2020 -

Paulding Chrysler Dodge Jeep Ram responded

It really means a lot to us that you took the time to write such a positive review about Paulding Chrysler Dodge Jeep Ram so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. We hope you have a great day!

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