Paulding Chrysler Dodge Jeep Ram - Service Center

Rush Service The service personnel went over and above to support my immediate requirement. We were going on a trip and had loaded our Durango to only find the li The service personnel went over and above to support my immediate requirement. We were going on a trip and had loaded our Durango to only find the lift gate wouldn’t lock. Immediately call Paulding Dodge for help. The set an appointment immediately appointment. Paulding explained that the lock needed replacement. No inventory in warehouse so these arched other dealers and found stock in one across town. The advisor (Stepan) sent someone to pickup the new part accross town. He returned quicker than expected and they repaired my lock in record time. Great job I really appreciate all their efforts. Thank you all More

Great Experience! Very happy with the sales and service departments. Sam Meeks did an awesome job with the sales process and Donna did an excellent job installing the b Very happy with the sales and service departments. Sam Meeks did an awesome job with the sales process and Donna did an excellent job installing the brake controller on my new truck! More

Awesome Service Great welcoming place once you drive in! Awesome waiting area and coffee! Friendly staff! Fast service.... Wish they would offer a car washing service Great welcoming place once you drive in! Awesome waiting area and coffee! Friendly staff! Fast service.... Wish they would offer a car washing service after service! More

Great work I’m very Happy with the work that was done. My advisor Fadil Hamidovic was awesome. He dealt with the warranty company and kept me informed of the pro I’m very Happy with the work that was done. My advisor Fadil Hamidovic was awesome. He dealt with the warranty company and kept me informed of the progress along the way More

Excellent Great service! They worked with me on price and a rental vehicle, as well as a free car wash. The Service Supervisor, Stefan, made all the difference. Great service! They worked with me on price and a rental vehicle, as well as a free car wash. The Service Supervisor, Stefan, made all the difference. He juggles a lot and yet still provided excellent customer service. Thanks Stefan! More

Excellent service Service was excellent dropped truck off on time pick truck up before noon. Set service up four days before had no issues not sure why survey is so lon Service was excellent dropped truck off on time pick truck up before noon. Set service up four days before had no issues not sure why survey is so long though I don’t remember who wrote up my service More

Friendly and Fast Service Trisha is always excellent to work with. I feel like I can trust the service department at Paulding Ram because they've always been honest. Trisha is always excellent to work with. I feel like I can trust the service department at Paulding Ram because they've always been honest. More

Service fixed 2 recalls We worked with Fidal and he was excellent! His customer service was beyond expectations. He was thorough, friendly, prompt and courteous. I was very g We worked with Fidal and he was excellent! His customer service was beyond expectations. He was thorough, friendly, prompt and courteous. I was very glad to find such great customer service when in need of help on our car. I would highly recommend this Dealership not only for service, but the salespeople were also very helpful and courteous. Fidal was incredibly helpful and I would welcome the opportunity to work with him again, if need arises. Thank you! More

Nice work Trish Trish was great leading me through the repairs and the team did a great job. Very good customer service and the system in place is very efficient. T Trish was great leading me through the repairs and the team did a great job. Very good customer service and the system in place is very efficient. Thanks Scott W. More

Simply the best! I’ve visited a number of car service/repair facilities in my life, but Paulding Jeep is the best I’ve encountered. I liked that my customer service a I’ve visited a number of car service/repair facilities in my life, but Paulding Jeep is the best I’ve encountered. I liked that my customer service actually has a name (Fadil) and that he practiced prompt courteous service. This was my first time but it certainly won’t be my last. More