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Paulding Chrysler Dodge Jeep Ram - Service Center
Dallas, GA
1,920 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,920 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center
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July 29, 2019
Very good Fadil was very helpful each time that I have came in for service. I will only use him for my service needs, Fadil has always been more helpful than th Fadil was very helpful each time that I have came in for service. I will only use him for my service needs, Fadil has always been more helpful than the other employees in the service center where you turn in your vehicle. More
by mccartk
Verified CustomerEmployees Worked With
Fadil Hamidovic
July 27, 2019
Fast, friendly service I went in to have recall work and STEFAN took care of me. The wait time was much shorter than he said and I really appreciate the text message update I went in to have recall work and STEFAN took care of me. The wait time was much shorter than he said and I really appreciate the text message update on the status. Everyone in the service Dept was friendly, welcoming and attentive!!! More
by Jeanne110
Employees Worked With
STEFAN , . .
July 27, 2019
Oil change Came in to get my oil changed, it was quick, Trish was extremely helpful, and I enjoyed complimentary snacks and water! Will definitely be back. Came in to get my oil changed, it was quick, Trish was extremely helpful, and I enjoyed complimentary snacks and water! Will definitely be back. More
by SCGARNETT8
Employees Worked With
Trisha Robbins
July 26, 2019
Fadil Hamidovic was my advisor was very helpful !! Because of the advisor Fadil Hamidovic was very helpful made it very easy I lost my key had to have my car towed here and had to do the key lock kn Because of the advisor Fadil Hamidovic was very helpful made it very easy I lost my key had to have my car towed here and had to do the key lock knob and parked it up front waiting for me to pick it up great customer service !! More
by sandy0reynolds
Employees Worked With
Fadil Hamidovic
July 25, 2019
Outstanding service department Fadil H. in the service department was absolutely amazing. He was very helpful in facilitating my tire replacement and seemed to care a great deal at Fadil H. in the service department was absolutely amazing. He was very helpful in facilitating my tire replacement and seemed to care a great deal at my wife and I's well-being. He kept me in the loop via text the status of my vehicle periodically throughout the day. More
by Chris
Employees Worked With
Fadil Hamidovic
July 24, 2019
Customer service superb! Pleasant and knowledgeable. Friendly and helpful. Always checks and advises on any items needing attention or performing preventive maintenance. Fidel Pleasant and knowledgeable. Friendly and helpful. Always checks and advises on any items needing attention or performing preventive maintenance. Fidel keeps the customer up to date on all maintenance and service concerns. More
by doncal11
Employees Worked With
FIDEL
July 21, 2019
Bittersweet Recently had oil changed in both of our vehicles. The mechanical part of the experience is great! Rick Gibson (The Lead Mechanic) always goes above an Recently had oil changed in both of our vehicles. The mechanical part of the experience is great! Rick Gibson (The Lead Mechanic) always goes above and beyond to ensure my satisfaction. The nerve racking part is dreading every time I have to pull in to the new facility, due to poor forethought and layout of the service entrance and parking area. There needs to be a definite entrance and exit of the reception area of the service center. ( It’s usually a cluster ****)! Also the floor surface in the reception area of the service entrance looks very nice, but is extremely slick when wet, as I found out when I slipped and fell while exiting my vehicle. Although I wasn’t hurt, the same fall could seriously injure someone else. Especially a more elderly person. I believe the facility is a beautiful place overall, however it is not practical for the customer load that it is expected to handle. Compounding all of these concerns is the procedure for checking out. The service agent is way too busy and distracted to have to deal with answering phones, finding vehicles and checking out customers. The old facility's cashier was the way to go! Never had to wait more than a couple of minutes at the old Dallas Dodge! I will definitely be watching for some proactive changes with all of these points. I would definitely recommend this service center if these points were rectified! More
by Gbarnes4177
Employees Worked With
Stef, Tommy, Rick Gibson
July 20, 2019
5 star service Fadil got me in and out as scheduled and also presented an opportunity to save some money on future oil changes. I will continue to bring my Ram to t Fadil got me in and out as scheduled and also presented an opportunity to save some money on future oil changes. I will continue to bring my Ram to this dealership for service and will place it high on the list when shopping for a new truck. More
by Touvo
Employees Worked With
Fadil
July 20, 2019
Great and quick! it Was great to make an appointment. I was in and out without having to worry about it or when I could be fitted in. Thanks Fadil Hamidovic it Was great to make an appointment. I was in and out without having to worry about it or when I could be fitted in. Thanks Fadil Hamidovic More
by ms.kisha_brown
Employees Worked With
Fadil Hamidovic
July 19, 2019
Services and sales Fadil was extremely helpful and looked out for me. I extremely appreciate his services and would recommend him to anyone. Ricardo as well with getting Fadil was extremely helpful and looked out for me. I extremely appreciate his services and would recommend him to anyone. Ricardo as well with getting a car. He ran my insurance information and made sure that I will be taken care of when the the time comes. I appreciate him as well and would recommend him to anyone if they want to get a car. More
by POWELL.JUSTIN29
