Paulding Chrysler Dodge Jeep Ram - Service Center

Always cheerful and helpful I have always appreciated coming to Paulding CDJR for routine service or problem repairs as they know just what to do and get it done right the first I have always appreciated coming to Paulding CDJR for routine service or problem repairs as they know just what to do and get it done right the first time. It's been even nicer in the new place, my first time in! They repaired my sunroof in one day and even cleaned the car before returning it to me. Picked it up at the end of the day so I had it for the weekend. Great people, great job! More

Great service, I only trust this dealership I went into this dealership because I was have some issues with my car brakes and the light. I felt that there service and costumer service was beyond I went into this dealership because I was have some issues with my car brakes and the light. I felt that there service and costumer service was beyond expectation. I’m pleased with my service and I’ll be back. However the prices are redicliouse exspecqlly when I know the job can be done for less. More

Awesome service Mr Fadil Hamidovic took really good care of me...I really appreciate had he asked me questions to make sure that all of my needs were satisfied, and t Mr Fadil Hamidovic took really good care of me...I really appreciate had he asked me questions to make sure that all of my needs were satisfied, and they were🤗 More

Awesome Dealership 👍👌 Just an all around Awesome Dealership. Can't be beat. I've bought several cars from this dealership and it's been awesome Everytime. Love it. Keep Just an all around Awesome Dealership. Can't be beat. I've bought several cars from this dealership and it's been awesome Everytime. Love it. Keep up the good work. More

Excellent customer service I appreciate everyone at the dealership!! They always give great service to me and my truck!! They listen to your concerns and assist you in every way I appreciate everyone at the dealership!! They always give great service to me and my truck!! They listen to your concerns and assist you in every way!! I will be a returning customer for sure!! Thank you!! More

Oil change and service First time back to PCDJR in the new facility, oil change in less than an hour instead of my 4 hour wait for oil change last time. Very pleased. First time back to PCDJR in the new facility, oil change in less than an hour instead of my 4 hour wait for oil change last time. Very pleased. More

UNHAPPY I had to find, shop and pay for parts that they said they could not get until July 30! Unacceptable. Hoe can I get part and they cant??? I had to find, shop and pay for parts that they said they could not get until July 30! Unacceptable. Hoe can I get part and they cant??? More

Wheel fell off after routine oil change and tire rotation. Extremely poor management without any apology or respect of time. Do yourself a favor and go anywhere but after routine oil change and tire rotation. Extremely poor management without any apology or respect of time. Do yourself a favor and go anywhere but here for sales or service. More

Received a false service receipt? I brought my Jeep in for routine maintenance and also had them check my backup camera that wasn’t working. I was told they would order my new camera a I brought my Jeep in for routine maintenance and also had them check my backup camera that wasn’t working. I was told they would order my new camera and I would have to drop my car off and it would take multiple hours to fix. After leaving the dealership I realized my camera was actually working again but I was still going to get the part fixed as it was still under warranty and I wasn’t sure if it was temporary or not. I was called the next week that the part was in but they could not tell me if a lender car would be available or not. I have a demanding work schedule so this wasn’t going to be easy to get taken care of and I told them I would have to call them back to schedule when I could move my schedule around. The next week I receive another phone call saying it has now been TWO weeks and they had been trying to call me multiple times to set up an appointment. This was not true as I had just talked to them the week before and I have not heard from them since. Once again I told them I would have to call back because my schedule is not easy to move around. A few days later, as I am in my car running errands with my husband, I receive a text message that my car is ready for pick up and I received an email receipt with the oil change I received at my original visit and stating the camera issue had been fixed when it was not. I then tried calling the service department and left a voicemail and have never been called back. I don’t know if they get paid when they do warranty work But they for sure did not perform any on my vehicle. I will be using a different dealership from now on as this one has lost my trust and has been extremely unprofessional. More

Great Customer Service This was my second time visiting and each time I had a great experience with the customer service. Thank you for making me feel valued. This was my second time visiting and each time I had a great experience with the customer service. Thank you for making me feel valued. More