Paulding Chrysler Dodge Jeep Ram - Service Center

Amazing Customer Service From the moment I called to make the appointment for my service, I received a high level of courteous help. The service area opened the service area d From the moment I called to make the appointment for my service, I received a high level of courteous help. The service area opened the service area doors for me even though I had not met their 6 PM close time. I was about 10 minutes late. The service was professional and well done. I recommend Paulding Dallas for their service department. More

Window had fallen into door Diagnosed it and set up day to come in. They got to it right away and estimated cost was charged (parts and labor). $423.00. Did not get other quote. Diagnosed it and set up day to come in. They got to it right away and estimated cost was charged (parts and labor). $423.00. Did not get other quote. Glad to have been served so quickly. More

Thank goodness! Thank goodness for Billy Hembree (Service Director) and John Lloret (Sales)! Approximately a year after our son purchased his first vehicle, a Dodge Thank goodness for Billy Hembree (Service Director) and John Lloret (Sales)! Approximately a year after our son purchased his first vehicle, a Dodge Dooley, from Paulding CDJR he moved out of state because of a promotion he’d received with a new company. Two days after he started with the company, his truck broke down and after calling all the local dealerships, his quickest appointment was 10 days away due to a backlog because of a part recall. The truck is critical to our son as it houses his welding rig, mandatory for his profession as a pipeline welder- and add to that, his new company was two days away from a mandatory deadline. My husband thought to call Paulding CDJR to see if they could help. John took the time to hear the details and then relayed the information to Billy who immediately began contacting the local dealerships explaining the unfortunate situation and the importance to our son in getting his truck and rig back on his new job. Instead of a minimum 10 day wait (and possible termination of new employment), the truck was repaired in one! Cannot thank John and Billy enough – these are the kind of people that make a company great! More

Check Engine? No worries at Paulding CDJR Let me first start by saying I am not normally a fan of dealership service or the cost of the service. That all changed when I met Brian in service at Let me first start by saying I am not normally a fan of dealership service or the cost of the service. That all changed when I met Brian in service at PCDJR. I absolutely love my 2015 black on black Dodge Grand Caravan and so do my children. When my check engine light came on, I was just saddened because I didn't know what or how much! After taking it to a new mechanic, then, my normal mechanic, it finally ended up at PCDJR where the diagnosis was ACCURATE, FASTER, and CHEAPER. It isn't 3 times a charm here, it is that PCDJR is professional and their service is impeccable. I am extremely pleased, a little over a week later with the fact that the vehicle is running great and that I know where to take it if something were to happen in the future. Brian communicated very well with my husband and I and it put my mind at ease. Their due diligence saved me money and when it was time, I ran up to the cashier clapping and smiling because it was ready sooner than expected and cost less than I'd imagined. I'm truly grateful for meeting Brian and having the PCDJR team service my vehicle. Many Thanks! More

Relaxed enjoyable experience Brought my car in to this location for service for the first time, from the very beginning we were met with Ricardo smiling and willing to help howeve Brought my car in to this location for service for the first time, from the very beginning we were met with Ricardo smiling and willing to help however he could. He showed us to the service department, and made sure we were taken care of. While we were waiting, he showed us some of the inventory and was willing to answer any question with enthusiasm. He made the trip relaxing, laid back, and enjoyable. If you're in the market for a new car come out and see him. He will go above and beyond to make sure you are taken care of, and at the end you'll leave with a new friend. More

Service visit I came to Paulding Jeep to get an oil change and I meet Ricardo....... he greeted me with a big ole smile and asked what I drove.... after a lil small I came to Paulding Jeep to get an oil change and I meet Ricardo....... he greeted me with a big ole smile and asked what I drove.... after a lil small talk he told me about some rebates on new chargers and pulled one up... it was just like mine but newer n I fell in love all over again.... unfortunately it was out of my price range but I really enjoyed the experience More