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Paulding Chrysler Dodge Jeep Ram - Service Center

Dallas, GA

4.3
1,919 Reviews

1,919 Reviews of Paulding Chrysler Dodge Jeep Ram - Service Center

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August 16, 2018

Old to new Tommy and Miriam are so much help to me. I came in to get my car fixed hopefully it would have not cost me back much but it would have. Thanks to Tomm More

by Katsatplay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy in service, Miriam in sales
Aug 17, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review! We always try to treat our customers like family, because we believe you are a part of the Paulding family! If you ever need us for anything down the road, please let us know. Have a wonderful day!

August 14, 2018

Great Had a recall. Done real good. Was there only an hour and a half. Was pleased. Had some coffee and looked at some new cars. More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, John Lloret
Aug 14, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Dear Sir, we are pleased to learn of your positive experience. We work very hard to deliver the "customer satisfaction" our customers deserve. We look forward to your next visit, but in the meantime, please let us know if we can be of any further assistance. Thank you! John Lloret - Customer Relations Manager, Paulding Chrysler Dodge Jeep RAM

August 14, 2018

Well done I was in and out in just over an hour...I was only there in response to two recall notices I had received for my ‘17 Pacifica. It was estimated that More

by cotinpatch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Morales
Aug 15, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback! We're thrilled to hear that our service team could take care of your Pacifica in a timely manner and get you back on the road sooner than expected! We're glad you stopped by and that you enjoyed our new lounge. Thank you for your business!

August 09, 2018

Awesome leadership The general manager Mr. Danny Pompa has a staff that is totally engaged with their customers I truly enjoyed my time there and observed Danny teachin More

by greg23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Stephon
Aug 11, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Mr. Greg, thanks for taking the time to submit this positive review. We certainly are doing our best to turn Paulding CDJR into a POWERHOUSE auto dealership and we look forward to your next visit and assisting you with your automotive needs. John Lloret - Customer Relations Manager

August 01, 2018

BCM flash Quick, courteous and quality service from start to finsh. It was a pleasure to work with such a squared away dealership. I made an appointment, delive More

by Ram it
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan forsyth
Aug 28, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

It is great to hear we could get you in and out so quickly! We look forward to your next visit! Take care!

July 22, 2018

Dishonest and service sux I purchased one vehicle there and will be the last. I am Dodge person and have owned a few to say the least but this dealership has seen too many cha More

by efs726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I pled fifth
July 06, 2018

Recall Everything was fine except for the fact my car was done a long time before it was given to me. Who ever did the repair failed to give it the person t More

by Trish1940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

I regret to learn you had to wait to receive your vehicle from our service department; however, we are putting new service procedures in place to prevent this type of situation from happening again. I trust you will see a big improvement the next time you come into the dealership. Thank you!

July 06, 2018

Recall We had are 2016 Journey worked on and they did a outstanding job. They are very friendly and the service was done very fast and we were on are way h More

by RJMassey55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
We were in the service department., John Lloret
June 16, 2018

My First Encounter At The Service Dept After scheduling an appt to get a recall inspection. I was still left standing around looking for someone to help. Then I was told that the service ad More

by Unappreciated Customer
Recommend Dealer
No
Employees Worked With
Stefan Forsyth
Jun 16, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Dear Customer: I apologize for the negative experience you had at our dealership and I want nothing more than to make things right for you. I understand, from time to time, things can get a little hectic at the workplace, but it is no excuse for not being able to attend to our customer's needs. Which is why I am asking that you give us another chance to prove to you that we are all about providing our customers with quality service. Please give me a call at (770) 443-2277 Ext. 5712 so we can discuss this matter in greater detail. Thank you, John Lloret - Internet Sales Manager

June 15, 2018

Amazing Customer Service From the moment I called to make the appointment for my service, I received a high level of courteous help. The service area opened the service area d More

by Mary B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan
Jun 15, 2018 -

Paulding Chrysler Dodge Jeep Ram responded

Thank you for your complimentary review. We appreciate the positive feedback and look forward to providing you with continuous customer care and quality service.

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