Peak Kia

Love my Toyota! We hadn't planned on buying but after John Grant showed us the Toyota Prius, we fell in love with the quietness and fuel economy. They had the price l We hadn't planned on buying but after John Grant showed us the Toyota Prius, we fell in love with the quietness and fuel economy. They had the price lowered to fit our budget really well and Randy cut to the chase, to show us on the computer our pmts. No hidden surprises! Love this dealer and will recommend them! More

Friendly, and respectful The atmosphere in the building was very pleasant. Everybody treated me like a customer that they wanted to take care of, rather than just a number to The atmosphere in the building was very pleasant. Everybody treated me like a customer that they wanted to take care of, rather than just a number to add to their paycheck. The entire staff was very friendly and had a lot of knowledge about what they were doing. More

This dealership deserves more than 5 stars After a frustrating and exhausting day dealing with ignorant and/or obnoxious sales people, Simon Castaneda proved that truly informed and helpful peo After a frustrating and exhausting day dealing with ignorant and/or obnoxious sales people, Simon Castaneda proved that truly informed and helpful people exist. Both Simon and the finance manager could not have been nicer. Never have I dealt with a better dealership. Never have I had a more accommodating salesman. I highly recommend working with Simon once you have made the wise decision to go to Peak Kia. More

Amazing experience! My wife needed a car, and Andy Carney was an amazing help in doing so. I had already owned a Kia Rio for a year (put 40,000 miles on it and it still f My wife needed a car, and Andy Carney was an amazing help in doing so. I had already owned a Kia Rio for a year (put 40,000 miles on it and it still feels brand new) so we went down to Peak Kia after checking several other places in town. Andy felt like a person we could trust, so we decided to purchase from him. More

What A Great Experience I went into the Kia dealership honestly with little hope due to my credit. I was honestly just shopping around to see what every dealership had to say I went into the Kia dealership honestly with little hope due to my credit. I was honestly just shopping around to see what every dealership had to say and what they were offering. I wanted a Kia the most thou. I've bought cars before and my Mother worked for a car dealership my whole life so I was ready to deal with an arrogant jerk that just cared about the sale and his commissions check. We pulled up and was immediately greeted by Marc. I was completely honest with him about my situation and he was still interested in taking on our sale. The entire time, the whole 5 hours, he was patient and had a great attitude. In the end Marc got us the best deal and didn't just give up on us. He also made this LONG process very interesting to say the least. He has a very funny personality and great witty come backs. If you have ever bought a car you know how stressful it is and Marc made it a lot of fun and kept us laughing. I am in sales so its not very often I meet someone that blows me away lol usually I can pick up on their sales techniques and lies. But Marc was literally all about getting me in the car I wanted and honestly didn't care if it wasn't a big sale for him, he just wanted to send me away not in my old car and happy. I am very satisfied with my experience to the point Marc may have changed my outlook on car sales men. If you are thinking of going to Peak Kia in Littleton I HIGHLY recommend Marc Messier. More

Simon Castañeda is the one to ask for! I purchased my very own first vehicle on 6/9/15. Simon was extremely patient and after several different test drives and two days of deliberating my b I purchased my very own first vehicle on 6/9/15. Simon was extremely patient and after several different test drives and two days of deliberating my big decision I am the proud owner of a 2014 Kia Optima Hybrid! He guided and informed me when needed and helped me prioritize my vehicle needs. Big Thanks! The only reason not to give 5 starts was the pricing of the warranty on a different vehicle not in his department. But that was a Godsend in disguise that led me to the right choice. 10 year/10,000 mile warranty, cant easily be beat. More

Buying my new Kia soul was awesome! Thank you Marc Messier! You showed me all my options, and in less than 3 hours I was leaving there in my new car. I told you the amount of payment I w Thank you Marc Messier! You showed me all my options, and in less than 3 hours I was leaving there in my new car. I told you the amount of payment I wanted and you even got me that! I am telling everyone I know to go see you. Thanks again More

Grant at Peak Kia - The Best Had a great experience buying a pre owned car at Peak Kia. My salesperson was Grant. He responded to my request for information online and was courte Had a great experience buying a pre owned car at Peak Kia. My salesperson was Grant. He responded to my request for information online and was courteous and consistent. Other dealer requests resulted in being bombarded by emails, texts and phone calls by multiple people from the same dealership who didn't know you already were in a conversation with one of their sales people. With peak Kia I had a single point of contact and he was the nicest salesperson I have ever dealt with - no exaggeration. I highly recommend visiting peak Kia for your next automobile purchase and definitely ask for Grant. He's the best!! More

no high pressure This was one of the best buying experiences we have had. No high pressure in the looking, deciding or financing process. The nice touches of coffee co This was one of the best buying experiences we have had. No high pressure in the looking, deciding or financing process. The nice touches of coffee cookies and popcorn was really great. Love the massage chairs!. More

Shame on PEAK KIA!!!!!! Shame on Chad in Service!!! Beware!!! 100,000 mile warrenty is worthless!!! Shame on PEAK KIA!!!!!! Shame on Chad in Service! I brought my 2006 Kia Spectra in for a transmissi Beware!!! 100,000 mile warrenty is worthless!!! Shame on PEAK KIA!!!!!! Shame on Chad in Service! I brought my 2006 Kia Spectra in for a transmission repair. Robert (BOB) in service took my information and once he diagnosed that the transmission was having issues and needed to be replaced called me and stated that it was going to be $2400 in repairs. I agreed and brought my car in. Peak Kia kept my car for about a week and once it needed to be picked up I arrived promptly at the dealership to settle my bill. Once I was there I remembered that my Kia had a 10 Year 100,000 mile power train warrenty and the transmission was part of that warrenty. Robert (BOB) was out of the office so I had to wait to talk to someone else. I first spoke to a lady about the warrenty and she started choking on her words stating that she didn't have access to what work had been preformed on my vehicle. Her words grew more choppy once I turned her screen around and stated that she was looking right at the work and I started to read it to her. This small action made her even more frantic and she acted like shes NEVER Honored a Warranty before. She quickly stated that I would have to wait for BOB in order to talk to someone about the warrenty. After this shameful performance I inquired to the reason why I would need to wait for BOB since all of the information was on her computer. She told my to wait one more moment as she quickly scuttled off to the back. She arrived shortly after and stated that Chad was able to help me and he would be right with me. Once Chad arrived I described my issue. he was quick to try to get out of honoring the warranty by asking if I was the original owner. I stated that I was and he gave me a look of worriment. Chad quickly plugged my info into his computer which confirmed that it was still in warrenty. I then asked if this was covered. He stated that he doesn't know and that I would have to read the owners manual. I then asked if I could talk to the warranty department. Chad stated "we don't have a warrenty department I handle warranties" . I then asked why could he not tell me if my car was covered and if he would mind looking it up for me. CHAD REFUSED to look up the warranty and stated that I could ONLY be helped by BOB. i then left and waited for BOB to call. Midday BOB called me up and apologized that he never bothered to look and see if this would be covered under warranty. stating "We all make mistakes I'm only human" and proceeded to tell me that they WOULD NOT HONOR THE WARRANTY (100,000 mile 10 year warranty on their power train). I was furious. I asked to speak to the service manager. Bob quickly transferred me to CHAD who the proceeded to tell me that he was the service manager! Your telling me that the guy who had no clue and refused to help me in the morning was the service manager! Chad quickly worked with BOB to give me the biggest RUN AROUND of all time. Chad finally was able to find a way to not honor my warranty by asking for all of my service records. After 9 years and moving 3 times it was impossible to come up with all of my service records. He was quick to state that without my records he would not submit my claim to KIA. These people had tried EVERYTHING they could think of to give me the run around and not honor my warranty. This is disgusting that a dealership would not even try to honor a warrenty. I guess its just easier to not help a customer and not to stand behind your products. DISGUSTING...... More