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Pearson Nissan Of Ocala

Ocala, FL

4.6
4,525 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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2060 SW College Road

Ocala, FL

34471

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Showing 4,525 reviews

February 28, 2024

I brought my car for a cluncking noise and they harassed me to trade in my car. I said no and then they gave me back my car telling me the transmission was messed up and needed to be replaced. 4 different p More

by SCORTEZ1822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa Dean
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Pearson Nissan Of Ocala responded

We're sorry to hear about your experience. We'd like to understand more about what happened here and see how we can assist with any outstanding issues regarding your vehicle service needs or concerns from your recent visits. Please reach out at a time convenient for you. Thank you, Nia Orona - Owner Loyalty Manager - (352) 622-4111

February 26, 2024

Was happy that it wasn’t too busy and having my car diagnosed thing checked out good. More

by NICK@RISPOLIARCHITECT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Pearson Nissan Of Ocala responded

Hi Nick! Thank you for leaving us this amazing review at Pearson Nissan of Ocala! That's great to hear! It's always a relief when things go smoothly, especially with car troubles. If you have any other questions or need further assistance, feel free to ask!

February 26, 2024

Vanessa and nate were amazing. Very professional and helpful towards making me happy with my services and purchase. More

by LOGANCARNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate, Edgar
Feb 26, 2024 -

Pearson Nissan Of Ocala responded

We're glad to know that Vanessa and Nate were able to provide you with a satisfying experience at Pearson Nissan of Ocala. We look forward to serving you again! Safe travels!

February 26, 2024

Was told my credit score would only go down 1 point went from 704 to 681 got many letters turning me down on loan n I'm trying to buy a house ...ouch More

by tammy.warren35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Clayton Elliott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Pearson Nissan Of Ocala responded

We're sorry to hear about your experience. We'd appreciate the opportunity to discuss this matter further with you directly so please feel free to reach out at any time convenient for you. Thank you, Nia Orona - Owner Loyalty Manager - (352) 622-4111

February 25, 2024

Vanessa was friendly and knowledgeable. I was dreading coming in as my last experience entailed pushy sales. When my car was on its way to the garage, I spent time with Nate looking at use More

by TRUSSORIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate D
Feb 26, 2024 -

Pearson Nissan Of Ocala responded

We're so glad to read that you had a positive experience with us! It's great to know our team was able to provide the friendly and knowledgeable service we strive for. We encourage you to update your star rating to better reflect your recent experience. If there are any questions or further assistance needed, don't hesitate to reach out. Thank you! - Pearson Nissan of Ocala

February 25, 2024

Clayton was awesome. He listened to all our needs. He was helping in providing excellent customer service. More

by benita8123
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Pearson Nissan Of Ocala responded

Hi Benita! We're so glad to know that Clayton was able to meet your needs at Pearson Nissan of Ocala. Thanks for the shout-out and for choosing us!

February 25, 2024

Evan was a pleasure to work with. Working out the deal was easy, along with him not being pushy at all made my decision easy. Miles was great and very polite as well. More

by justinecodie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan and Miles
Feb 26, 2024 -

Pearson Nissan Of Ocala responded

Hi Justine! We're glad to know that Evan and Miles made your experience at Pearson Nissan of Ocala a positive one. It's great when the process is smooth, isn't it? Thanks for sharing this review!

February 24, 2024

The worst experience I’ve ever had in a dealer. Horrible customer service. I came in with a whole car and almost left with a portion of. Had I not inspected my vehicle I would’ve never noticed part More

by PICA67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristina Rosario
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Pearson Nissan Of Ocala responded

We're disappointed to hear about your experience. It's our goal to provide excellent service and we regret if this was not reflected during your visit. We take these reviews seriously, so please reach out directly so we can better understand the situation and work towards a resolution together. Thank you, Nia Orona - Owner Loyalty Manager - (352) 622-4111

February 23, 2024

Overall, I’m satisfied with the service experience. I’ll be driving my car and time will tell if I need to return for a third maintenance activity. More

by ASA.POOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary McQuaig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Pearson Nissan Of Ocala responded

Hi Asa.Poole! We're glad to know you had a satisfactory service experience at Pearson Nissan of Ocala. We hope your car runs smoothly, but remember we are here for any future maintenance needs!

February 23, 2024

The first time going to this dealership and was pleasantly surprised by the friendly atmosphere and the way they interacted with me More

by BOBRAISTRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Pearson Nissan Of Ocala responded

Hi Bob, we're glad to know your first visit to Pearson Nissan of Ocala was a positive one! We strive for friendly interactions and a welcoming atmosphere! Safe travels!

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